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| | |-+  [clip+] RockBox utility crashes @ Windows 7 x64
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Author Topic: [clip+] RockBox utility crashes @ Windows 7 x64  (Read 16214 times)

Offline GeneralFailer

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Re: [clip+] RockBox utility crashes @ Windows 7 x64
« Reply #15 on: May 30, 2015, 03:19:23 PM »
Quote from: bluebrother on May 30, 2015, 01:37:49 PM
While I cannot reproduce the issue I have a suspicion what could be causing this. Can you try if you can reproduce the problem with the file at the following link?
https://drive.google.com/open?id=0B8pPsvGJ3RdKN28zbTZTN1lWWkk&authuser=0

Yep, the issue still persists.
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Offline bluebrother

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Re: [clip+] RockBox utility crashes @ Windows 7 x64
« Reply #16 on: May 30, 2015, 05:48:50 PM »
Quote from: GeneralFailer on May 30, 2015, 03:19:23 PM
Yep, the issue still persists.

I'm not sure if I like that or not -- at least it disproves my initial suspicion (which is kinda good, since that would have indicated some more fundamental underlying problem). New test version (it uses 1.4.1 as version number since I've already changed that in my local tree).

https://drive.google.com/open?id=0B8pPsvGJ3RdKYjJZMDc3eDFPOW8&authuser=0
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Rockbox Utility development binaries (updated infrequently) · How to ask questions the smart way · We do not estimate timeframes.

Offline GeneralFailer

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Re: [clip+] RockBox utility crashes @ Windows 7 x64
« Reply #17 on: May 31, 2015, 03:34:43 AM »
Quote from: bluebrother on May 30, 2015, 05:48:50 PM
I'm not sure if I like that or not -- at least it disproves my initial suspicion (which is kinda good, since that would have indicated some more fundamental underlying problem). New test version (it uses 1.4.1 as version number since I've already changed that in my local tree).

https://drive.google.com/open?id=0B8pPsvGJ3RdKYjJZMDc3eDFPOW8&authuser=0

Works just fine now though there is a warning message logged.
Code: [Select]
[system.cpp:449 WARNING] Error: SetupDiGetDeviceRegistryProperty item 71
Also is it normal if my AMD FX-4300 is described as 586 in System Info? Does it mean something but Pentium architecture?
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Offline bluebrother

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Re: [clip+] RockBox utility crashes @ Windows 7 x64
« Reply #18 on: May 31, 2015, 04:47:06 PM »
Quote from: GeneralFailer on May 31, 2015, 03:34:43 AM
Works just fine now though there is a warning message logged.

Great :) So I can fix this issue the shortly and make sure it's in 1.4.1. The only thing that surprises me is that this issue didn't appear earlier ... the offending code hasn't been changed since years. The message logged is unproblematic -- it's just telling that there occured an error retrieving the description for a device (though I guess I should change that message a bit :) )
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Rockbox Utility development binaries (updated infrequently) · How to ask questions the smart way · We do not estimate timeframes.

Offline IndeXR

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Re: [clip+] RockBox utility crashes @ Windows 7 x64
« Reply #19 on: January 26, 2016, 03:48:30 PM »
Hello,

The issue appeared to me as well and I was using the release version 1.4.0.
Thanks to bluebrother for dev build as the problem was that I should actually used MSC instead of MTP type of connection via USB.
So, the solution is: switch to MSC (in player system settings) and then run the utility.
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Offline [Saint]

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Re: [clip+] RockBox utility crashes @ Windows 7 x64
« Reply #20 on: January 28, 2016, 12:13:43 AM »
Quote from: IndeXR on January 26, 2016, 03:48:30 PM
Hello,

The issue appeared to me as well and I was using the release version 1.4.0.
Thanks to bluebrother for dev build as the problem was that I should actually used MSC instead of MTP type of connection via USB.
So, the solution is: switch to MSC (in player system settings) and then run the utility.

Don't get me wrong, I mean this in the nicest possible way, but when in doubt - use the manual.

Quote
USB connection.
To transfer Rockbox to your player you need to connect it to your computer. For manual installation/uninstallation, or should autodetection fail during automatic installation, you need to know where to access the player. On Windows this means you need to know the drive letter associated with the player. On Linux you need to know the mount point of your player. On Mac OS X you need to know the volume name of your player.

Note: The following steps require you to change the setting in Settings → System Settings → USB Mode to MSC from within the original firmware. Further note that all original firmware settings will be lost immediately after patching the bootloader, so you may need to correct this setting again after installing rockbox.



[Saint]
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Using PMs to annoy devs about bugs/patches is not a good way to have the issue looked at.

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