Installation / Removal > Rockbox Utility

[clip+] RockBox utility crashes @ Windows 7 x64

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saratoga:

--- Quote from: GeneralFailer on May 28, 2015, 05:32:53 PM ---So, no one has ended up looking into it, right?

--- End quote ---

Pretty sure it was fixed a long time ago.


--- Quote from: GeneralFailer on May 28, 2015, 05:32:53 PM ---I have this issue on Windows 8.1 x64 both with 1.4.0 and the latest official dev build. It doesn't even matter whether the player is connected or not.

--- End quote ---

Which issue?

GeneralFailer:

--- Quote from: saratoga on May 28, 2015, 07:19:44 PM ---Pretty sure it was fixed a long time ago.

--- End quote ---

Strange, maybe there's something weird about my PC setup. I've tinkered with USB devices in Control Panel before, for example.

--- Quote from: saratoga on May 28, 2015, 07:19:44 PM ---Which issue?

--- End quote ---

Crash after clicking Autodetect, obviously. It also crashes after clicking System Info and when a player with Rockbox is connected. Here's a System Trace output before the crash.

bluebrother:

--- Quote from: GeneralFailer on May 29, 2015, 02:33:35 AM ---Strange, maybe there's something weird about my PC setup. I've tinkered with USB devices in Control Panel before, for example.

--- End quote ---

I'm also quite sure it was fixed -- this thread is almost 4 years old after all. Also, autodetection code has been rewritten completely, and at least the original issue was related to that. However, there is currently a bug: if you run autodetect with a player in MTP mode connected it crashes.


--- Quote from: GeneralFailer on May 29, 2015, 02:33:35 AM ---Crash after clicking Autodetect, obviously. It also crashes after clicking System Info and when a player with Rockbox is connected. Here's a System Trace output before the crash.

--- End quote ---

What exactly does "tinkered with USB devices" mean? Since the current bug is in autodetection code and System Info doesn't run that it might be related to USB device enumeration. Unfortunately the trace doesn't show any hint in what could be going wrong here.

GeneralFailer:

--- Quote from: bluebrother on May 29, 2015, 04:31:01 PM ---However, there is currently a bug: if you run autodetect with a player in MTP mode connected it crashes.

--- End quote ---
It doesn't depend on the connection mode for me. I've also tried deleting the utility's config file.

--- Quote from: bluebrother on May 29, 2015, 04:31:01 PM ---What exactly does "tinkered with USB devices" mean?
--- End quote ---
Um, nothing too extraordinary. I think I uninstalled USB devices once to try getting a gamepad to work wirelessly. Here's a post-crash log without player connected.

bluebrother:

--- Quote from: GeneralFailer on May 30, 2015, 07:23:00 AM ---
--- Quote from: bluebrother on May 29, 2015, 04:31:01 PM ---However, there is currently a bug: if you run autodetect with a player in MTP mode connected it crashes.

--- End quote ---
It doesn't depend on the connection mode for me. I've also tried deleting the utility's config file.

--- End quote ---

While I cannot reproduce the issue I have a suspicion what could be causing this. Can you try if you can reproduce the problem with the file at the following link?
https://drive.google.com/open?id=0B8pPsvGJ3RdKN28zbTZTN1lWWkk&authuser=0

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