Installation / Removal > Rockbox Utility

Rockbox Utility will not install

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Bribaba:
When I try to install RU I get a message saying configuration has changed and is incorrect. When I try to reconfigure using both auto and manual the box fades to grey and then stops running. What to do?

bluebrother:
The buttons are greyed out because the configuration is invalid, as the message told you. Fix the configuration.

If you still have problems you need to be much more specific. Your description is close to a simple "doesn't work", and such a description isn't useful for people to help.

Bribaba:
Okay, I'm using Windows 7 (64 bit) with a Sansa Clip+ synched in a USB slot. So  how do I fix the configuration?

bluebrother:
There's still not much infornation ... anyway, does the clip have a drive letter in Windows Explorer? If not its in MTP mode. You need to switch to UMS mode. See the manual.

Bribaba:
The Clip was in MSC mode and not showing up in Explorer. I switched to MTP mode, same result. I then tried the last USB option on the Clip which is Auto-Detect. This does show up in Explorer but I still get error messages when trying to install Utility. There is no UMS option on the player as I far as I can tell, so how and where do I 'switch'?

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