Rockbox General > Rockbox General Discussion
Fuze V1 USB support broken under Rockbox 3.7 / 3.7.1
Roj:
I own two Fuze V1s, one 8Gb and one 4Gb and both running Rockbox 3.7.1. When copying files to either of them, the USB connection randomly drops and the player goes black. It requires a reboot into the original Sansa Firmware (using the reset procedure) and then another reboot back into Rockbox to restore Rockbox functionality. That may or may not allow the subsequent successful transfer of files - I've seen situations where multiple reboots resulted in similar Fuze lockups. I've also seen situations where the files transferred flawlessly. Both Rockbox 3.7 and 3.7.1 produce the problem.
I've replicated this problem on three different machines with three different chipsets (and thus three different USB implementations). All were running Windows 7 x64. IMNSHO the USB support for the Fuze V1 cannot be considered stable until this issue is resolved.
Now, about your registration process:
IT STINKS.
I'm visually impaired and it took me twenty minutes to get through your verification process with that stupid hieroglyphic you have to type. The audio prompt is fuzzy and indistinct and utterly useless. My daughter who has no visual issues finally had to register for me and even she tried three times before successfully registering. Whoever implemented that abortion needs their head examined and quite frankly, I don't give a damn if you ban be for saying this. If you worked for my company and put this in place on a website without consideration for individuals with visual issues, you'd be rightfully fired immediately.
There - go ahead and ban me now. I've said my piece and hopefully some attention will be paid to it and the issue resolved.
Chronon:
Is this just a rant or are you interested in trying to figure out what's causing the problem?
Roj:
Both.
The registration issue is a disaster and reflects poorly on the board. Regarding the Fuze issues, given that I own two of them both of which are Rockboxed, it should be quite obvious that I'm interested in a solution. I've given enough information to be able to replicate the problem which is generally the first step in resolution. It should be noted also that file transfer using the original firmware works flawlessly, so it's not the Fuze hardware. Also, when the player goes black, Windows can no longer find the player - as far as the OS is concerned, it appears to be detached.
saratoga:
--- Quote from: Roj on December 10, 2010, 10:39:14 PM ---There - go ahead and ban me now. I've said my piece and hopefully some attention will be paid to it and the issue resolved.
--- End quote ---
You don't have to ask to be banned, you can just stop posting if you're unhappy with how posting is working out for you.
Roj:
I wasn't asking.
I'm not unhappy with how posting is working out for me - frankly, if a solution to the technical problem I iterated is tendered then it has worked out and I'm good.
That being said (segue!), what about the USB issue which is what prompted me to join so I could post about it?
No one's ponied up on that one yet.
Since you're a dev, here's a real question:
I notice that VrtualBox has issues getting USB to work under Windows that Linux does not have. Could it be that Windows' USB implementation perhaps bends the rules a bit? i say this because apart from what I see with VirtualBox, the USB implementation for the other Fuze (V2) and the Clip products works fine under Linux but is somehow limited to USB 1.1 connection speeds under Windows (I'm referring to the patch described on the main Rockbox site). Coincidence?
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