Support and General Use > Hardware
New Toshiba MK1231GAL not working
sordup:
The only connection to Windows available to me is through either of my iRiver (h140, h340) machines through USB. The drive, then, is connected to them with the ZIF to ATA adapter (I believe 50-pin), so no, not connected directly to my PC.
I imagine that makes it a no go still?
I have some, but minimal, experience with Linux.
cereal_killer:
Hey sordup,
check http://rasher.dk/rockbox/people/ to find developers in your area. You'll find a list and a map of users and developers there.
Or try http://forums.rockbox.org/index.php?topic=6006.0
Good luck,
c_k.
torne:
--- Quote from: sordup on October 05, 2010, 12:31:05 PM ---The only connection to Windows available to me is through either of my iRiver (h140, h340) machines through USB. The drive, then, is connected to them with the ZIF to ATA adapter (I believe 50-pin), so no, not connected directly to my PC.
--- End quote ---
Whether that's useful or not depends on the drive; it doesn't rule out all possible investigation, certainly.
The same information would be an equally good start. My incredibly vague description above assumes you would have a reasonable amount of Linux command line knowledge :)
If you want to help investigate this "remotely" as it were, then download sysresccd or some other linux livecd/usb and boot it up and see if you can get network connectivity; that's kinda the necessary starting point.
sordup:
@CK - Thanks for the map link. That's great!
@torne - I already have, and what minimal Linux experience I've had is with, a Knoppix bootable Linux CD. This boots up a Linux environment. I have used this in the past to troubleshoot hard drives, but only with detailed instructions and/or various shots in the dark. Would this get me the same tools as Sysresccd?
torne:
Yes, that should be fine. If you can get to the internet from that CD then that's great.
My suggestion for a first set of steps to investigate:
1) Unplug your PC's hard drive(s) if this isn't too inconvenient; this makes it much easier to tell which drive is which in subsequent steps.
2) Boot the livecd and get your internet connection going.
3) Plug in the iriver with the interesting drive in it via USB and wait to see what happens, which will probably be "nothing visible". Give it a minute though, to make sure it's tried whatever it's going to try (not sure what automount/etc stuff Knoppix has, but presumably it's going to fail since the drive is unreadable).
4) Bring up a terminal and run:
--- Code: ---dmesg > kernellog.txt
--- End code ---
to dump the kernel's message log to a file called kernellog.txt in the normal user's home directory.
5) You should be able to open the log and read it from the file manager. The last few lines of the log should be related to the USB device. It should look something like this:
--- Code: ---[58360.540123] usb 2-1: new high speed USB device using ehci_hcd and address 5
[58360.717869] Initializing USB Mass Storage driver...
[58360.717995] scsi5 : usb-storage 2-1:1.0
[58360.718351] usbcore: registered new interface driver usb-storage
[58360.718353] USB Mass Storage support registered.
[58361.716993] scsi 5:0:0:0: Direct-Access SanDisk Cruzer 8.02 PQ: 0 ANSI: 0 CCS
[58361.718684] sd 5:0:0:0: Attached scsi generic sg2 type 0
[58361.724404] sd 5:0:0:0: [sdb] Attached SCSI removable disk
[58363.624084] sd 5:0:0:0: [sdb] 15704063 512-byte logical blocks: (8.04 GB/7.48 GiB)
[58363.624688] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[58363.626567] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[58363.626580] sdb: sdb1
--- End code ---
This indicates that the newly inserted device (a Cruzer in this case) has been added as block device sdb (the part in square brackets). If your device produces similar output and it gets a block device name, you can carry on to the next step.
6) Run:
--- Code: ---sudo hdparm -i /dev/sdb > hdparm1.txt
sudo hdparm -I /dev/sdb > hdparm2.txt
--- End code ---
replacing sdb with the device name you found in the last step. Note that the option there is a lowercase "i" in the first command and an uppercase "I" in the second command, neither is an "L".
You should now have three files in the home directory: kernellog.txt, hdparm1.txt and hdparm2.txt. Post them here on the forum (you can attach files to posts, please don't copy and paste the contents) or email them to me or otherwise get them to me and I'll have a look. Also, if anything *did* happen when you plugged the device in (error messages or similar) please post those as well.
I hope these instructions make sense; if you have any problems just ask.
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