Support and General Use > Hardware

Sansa e250: Freezes occasionally/can't access music files

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Chronon:
It sounds like the file system could be badly damaged.

Is this a v1 Sansa?  You should be able to go to Settings > Format > Yes.

xaolindragon:
See that's another thing. There is no "Format" under Settings. And I checked to see if it was V1 or not. I think it is since it says Version 01.02.24A

Chronon:
Sorry, that is my fault.  I was consulting my daughter's c240 at the time.  I had forgotten that the way to format on an e2x0 is to boot into recovery mode and put an empty file named sansa.fmt.

See here:
http://www.rockbox.org/wiki/SansaE200Unbrick

xaolindragon:
How to I create a file? Do I just create a text document and save it as "sansa.fmt"?

yapper:
Yes

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