frozen please help

[tomedit]

I have a Sansa Sandisk e250 v.1

I installed rockbox and it worked for a while.

Now it does not work.

When I turn the device on it just shows the rockbox logo on the topc of the screen, boot ver 6.0 at the bottom in little letters.  None of the buttons work.

My computer does not show the device on any of the drives.

I am able to turn the device on to original firmware, but my OS still does not show the device as recognized.  Because the OS does not recognize the device, I can't uninstall or re-install rockbox.

In firmware mode none of my music files show up at all, although when I check info using original firmware it says thatthere is only 124 mb of memory left

[evilnick]

If it's not being recognised by your OS when you're running the OF (Original Firmware) then it could well be a hardware error. As when it's running the Sansa firmware then there's no Rockbox code running.

[Vague Rant]

Probably the best case scenario is just that your file system has become corrupted, which is causing problems for Rockbox, your PC, and the OF. Somewhere in the Sansa's settings (possibly under System), there should be an option to format the flash memory in the device. If FS corruption is the problem, that should hopefully fix it, assuming the problem is not in hardware and the formatting tool is well-made. Of course, if that's not the problem--which is quite possible--it may do nothing; still, it's probably the least invasive thing you can try to fix it, so a good place to start.

Obviously, formatting will erase anything you have on the Sansa, but since you can't access any of your stuff anyway, that's not a significant loss. If it works, you may be able to recover some or all (or none) of your data using an app like TestDisk, which is designed for that purpose, but ideally you should have backups of anything you put on your DAP anyway.