Support and General Use > Hardware

Serious heat issue with Fuze V2

<< < (12/12)

soap:

--- Quote from: [St.] on July 30, 2011, 11:48:39 PM ---I don't happen to consider having the screen brightness maxed out for extended periods "normal use",
--- End quote ---
Really?  We ship with no warning/caution/advisory on the brightness setting, encourage extended use of the backlight through the inclusion of games, video playback and a bloody flashlight plugin, and you don't consider the situation "normal use"?  

--- Quote --- also, it was not promoted to stable *after* this was discovered either. It was marked as stable well before then if I remember correctly.
--- End quote ---
Timing doesn't matter.  "Stable" as a label either means something or it doesn't.  If there is a known issue it should at least be published.


--- Quote ---This is also not something that is happening with all of these devices, mine for instance are fine and I see no overheating.

--- End quote ---
Nobody is suggesting all have this issue.  This is clearly documented as not being an isolated incident.  Personal anecdotes notwithstanding.


--- Quote ---The developers cannot be help responsible for testing every single circumstance that may arise in the usage of the device, as what is "normal" usage to you may not be to them.
--- End quote ---
Nobody is asking them to.  What is being asked is for a repeatedly reported issue to be shown due consideration.


--- Quote ---To many people these are audio players, not flashlights or ways to play Doom etc. etc. ;)
--- End quote ---
If Rockbox isn't a flashlight or Doom player then why do we ship that?


--- Quote ---The developers also can't (nor should they) drop a port from stable to unstable based on problems that only a few devices are seeing. If that was the case then there would be very few ports (if any) that were "stable".

--- End quote ---
Citation needed.  Seriously.  Name another device with such serious hardware issues reported.


--- Quote ---There have been limits set to (hopefully) prevent this overheating issue, but that's not to say that there are not as yet unknown variants of the hardware that will still be damaged by these new "safe" settings.

--- End quote ---
Are you seriously arguing that since we can't predict unknown variant's behavior we should ignore known variant's behavior?


--- Quote ---Also, you must consider that this is *free* software, and under no guarantee whatsoever, it is a conscious decision you are making to install it and if your device is damaged or left in a completely bricked state after installation or usage normal or otherwise then that falls on you and not the Rockbox team.

--- End quote ---
Again, all reasonable people already know this and it is not the point in contention.  What is in contention is the reasonable response to these reports.

gevaerts:
OK, I've now committed the necessary change. New svn builds will have 12 as the maximum (as of r30227).

I've also committed the change to the 3.9 branch, so if we release a 3.9.1, the change will be there as well.

nexekho:
Thank you!  I'm sorry if I came across as a bit snarky and disrespectful, but I'm glad to have this resolved.  I wonder if the limit also applies to the V1.

Chronon:
The v1 has different hardware, so I wouldn't expect so.

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