well, it says model: e260v2 right on the back of the device, so I do not think that that is the problem, and when I try using the automated installer telling it that it is a v1, it says that it is the wrong device.
Wait, nevermind. I just found out that some of the e200 series that say they are v2 on the case are actually v1. This would be a good thing to put on the sansa FAQ, because this really confused me.