Rockbox General > Rockbox General Discussion
The worst thing about rockbox
karashata:
There are some of us here on the forums that do try to be a little more friendly and look for the answers ourselves before giving a link to the appropriate location to the person who posted the question. It may not always be thought of as the best approach by the people looking for the answers but it *is* the best way to go about it, since what might be the right answer today *could* change tomorrow as the code changes and matures. By pointing to the correct location to find an answer, we reduce the amount of wrong answers being posted on the forums as the code changes and those answers eventually become incorrect, since we're pointing people to a resource that's generally updated to keep up with the latest code changes.
Plus, we want to teach people how to look up answers themselves since we can't always be around, we have lives and jobs too.
saratoga:
--- Quote from: matt0001 on March 07, 2010, 08:23:54 PM --- You guys really need to learn and understand this.
--- End quote ---
Why exactly? We're an advanced firmware replacement for mp3 players. I don't see the connection between creating tutorial videos and being useful. People who can't learn from written words are unlikely to be interested in us anyway. We need to do better on documentation, but catering to people who aren't interested in understanding things isn't really a good idea and not one that advances our project.
--- Quote from: matt0001 on March 07, 2010, 08:23:54 PM ---If there is any reason why rockbox has not been adopted by more people, it is the lack of support and rude attitudes on this forum. By being this way you keep your user-size very small. I suppose that is your choice.
I'll check back in again in another 18 months.
--- End quote ---
This is a dumb opinion that I doubt you actually hold. Few users ever see the forums, and even fewer ever post here. Even if we told everyone who came here to never use our software it wouldn't have a measurable impact on our user base.
And actually looking at your last post, you were just riling up some other guy 18 months ago who eventually calmed down and still posts here. So I think you're over generalizing. You seem to have a problem but its mostly yours alone.
Llorean:
--- Quote from: matt0001 on March 07, 2010, 08:23:54 PM --- Basically, answering stupid questions is my job. I understand the frustration some of you may feel.
--- End quote ---
A key difference here - you get paid for it.
--- Quote ---If there is any reason why rockbox has not been adopted by more people, it is the lack of support and rude attitudes on this forum. By being this way you keep your user-size very small. I suppose that is your choice.
I'll check back in again in another 18 months.
--- End quote ---
I note you're not volunteering to improve the situation, you're just insisting that other unpaid volunteers do something you yourself are apparently not willing to do. Haven't you ever heard of leading by example? Or is it simply a case of hypocrisy?
You say not everyone learns the same - frankly, that's irrelevant. Anything someone can post here in the forum is no more or less the same as text in the manual - both are text, and most will be retyping of what's in the manual.
The manual, though, has the distinction of nearly always being correct, while anything posted to the forum will go out of date at some point and mislead new people. Links to the manual stay correct much, much longer.
People generally aren't referenced to the manual unless the answer is in the manual, and they aren't refused help if they don't understand the manual. So your people who learn differently just need to say "I looked in the manual. It says to do X but I don't know what that means."
There is absolutely NOTHING stopping people from doing this except the attitude that people like you seem to have that they shouldn't have been referenced to the manual in the first place.
Until we know someone has read the manual, and know what they already know, we can't help them any more than the manual could, and it makes the process more efficient for people volunteering their time if the manual is used as Step #1 in all help attempts.
matt0001:
--- Quote from: Llorean on March 07, 2010, 08:54:42 PM ---
I note you're not volunteering to improve the situation, you're just insisting that other unpaid volunteers do something you yourself are apparently not willing to do. Haven't you ever heard of leading by example? Or is it simply a case of hypocrisy?
--- End quote ---
Of course I'm not volunteering to help. Did you not understand? I don't like your community here. Why would I possibly choose to be a part of it?
That's all. Good night.
saratoga:
--- Quote from: matt0001 on March 07, 2010, 09:04:08 PM ---Of course I'm not volunteering to help. Did you not understand? I don't like your community here. Why would I possibly choose to be a part of it?
--- End quote ---
You very obviously do care otherwise you wouldn't keep coming back trying to tell people how to do things. And really since you only seem to post in other peoples threads pretty soon after they're started, you probably come back here quite a bit.
I mean think about what you're saying. You can't argue "I don't care" when you're already here and emotionally invested in something. Its not believable.
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