Installation / Removal > Rockbox Utility

trouble with install on Sansa e280

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bluebrother:
Thanks for posting the system trace in the first place. Makes it much easier to check what's going wrong in your case :)

First, you're using an outdated version of Rockbox Utility. I strongly recommend updating, though the error you're experiencing doesn't look like it's related to that. Then, you have enabled Offline Mode. Please disable it (in Configuration / Cache). If it still doesn't work please check the proxy settings. You have selected using the system values (which is the default), but those might be wrong. The trace doesn't show this so I can only guess here. If you don't use a proxy use the "No Proxy" setting in the configuration.


--- Quote ---I read form somewhere in this forum that I will need to locate the folder with .rockbox extension.

--- End quote ---

That is not correct. Using Rockbox Utility you shouldn't need to do anything more than connecting your player, configuring it (should work with the Autodetection) and install. No need to mess around with folders manually. However, Rockbox Utility will install some files in a folder called ".rockbox" on your player. If you install manually you need to handle this.

jackot:
Success!! Following your advice to use latest Utility and disabling offline mode and use "no proxy" setting in the configuration, the installation went through without a hitch. Thanks for your help, Brother! 

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