Installation / Removal > Rockbox Utility

can't install sansa loader

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mplsjeffm:
I have a sansa e260 version 3.10.16A
I can install the rockbox into the root of the sansa.  When I try to run the Sansarockbox loader, it says that it can't find a e200 or c200
please connect and try again.
what is the problem?  What am I doing wrong?
Thanks
Jeff

saratoga:
Are you in UMS mode, and which "Sansarockbox loader" are you trying to use?

mplsjeffm:
I am in UMS mode.  I am using the loader called rbutil

I am blind so will want  the Sansa e200 talk. 
would this still be the correct loadr?
Any other tips on making the Sansa e200 fully usable by a blind person?
Thanks

bluebrother:
Which OS are you using? Which version of Rockbox Utility are you using? The latest is 1.2.3, and previous versions didn't support installation on the e200v2 series. If unsure I'd recommend downloading Rockbox Utility again to be sure to have the most recent version.

mplsjeffm:
I don't know what you mean when you ask for the OS, the OS of what?
Since I am adding the applications to make the sansa talk, I was told that it is best to do
a manual install. 
On the manual page it says it is version 3.4
I tried downloading the file for the Sansa e200.  The rbuti did not work.

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