iPod Video not recognized by Computer

[KoolMan]

So a friend game me this iPod and said he messed it all up. now it can only be charged. i would like to just do a complete restore using itunes but my computer will not recognize it let alone come up in itunes

i think what he did was try to make it boot faster by getting rid of the Original Firmware. i do not know how he did it but i would like to get rid of it completely.
 
When i plug the ipod in to the computer lets say its loaded up with RB and i get the usb  from the right and then it restarts and goes into disk mode. but i can not do anything with it.
When i reset it (menu+center) and switch to hold(to try to load OF)  it just says cleared in the center. and starts up RB

Is there a driver that i can point it at so that it does not just say unknown in my USB Devices?

Thanks
Hope i can get this fixed


Edit by cool_walking_:  Uh... oops, I accidentally hit "edit" instead of "quote".

[cool_walking_]

When i plug the ipod in to the computer lets say its loaded up with RB and i get the usb  from the right and then it restarts and goes into disk mode. but i can not do anything with it.

What can't you do?  Why?

When i reset it (menu+center) and switch to hold(to try to load OF)  it just says cleared in the center. and starts up RB

That means you're not flicking "hold" on early enough.  You have to do it before the backlight comes on at the Apple logo screen.

And what model iPod is this, and what version of Rockbox?

[KoolMan]

i have a 5.5g ipod video
Rockbox is 3.3

I do switch the hold early enough all i get is the rockbox background and "Cleared"

i want to restore to the original Apple Firmware. but i can't because my computer does not recognize it. I went under the storage management but it does not show up either.

When i plug it in, it says that the driver was not found and give me a USB log with a bubble to click on but only takes me to the device manager

i took a pic of the boot with the hold on



When i plug in the ipod to my computer this is what it does.
http://img176.imageshack.us/i/img0071v.jpg/
http://img169.imageshack.us/i/img0072zk.jpg/
http://img27.imageshack.us/i/img0073vd.jpg/

Once its at the last one the battery starts to drain. fast.

Then after that in windows this comes up
http://img121.imageshack.us/i/img0074s.jpg/

When i click on it (the bubble above) this comes up
http://img27.imageshack.us/i/img0075aw.jpg/


The system will not allow me to post the picture like i did with the first one.


Thanks

[evilnick]

If you can get it to Disk Mode, then you should be able to restore it from iTunes. Disk Mode is all Apple code so isn't affected by Rockbox at all.

So when you plug the iPod into your computer, it should reboot into Disk Mode - this is expected behaviour with 3.3.

If Disk Mode changes to the "OK to disconnect" screen without you trying to Safely Remove Hardware, then it might be that the USB lead is faulty. It'd be worth trying a friend's verified working cable to test that.

cool_walking_ is right that you have to be quick with enabling hold to bring up the OF, although I understand from your first post that the OF isn't there anymore.

[KoolMan]

When i plug it in to the computer it recognizes that there is a Device there but will not recognize that it is a iPod. since it is not recognized as an iPod iTunes does not recognize it.

I can try to reinstall the driver but i do not know where to download the information.

this is what i get
http://img121.imageshack.us/i/img0074s.jpg/

[robin0800]

If its asking for a driver it's not in disk mode. look on apples site to see how to access Disk mode

http://support.apple.com/kb/HT1363

[KoolMan]

it is in disk mode.
it says it "disk Mode" at the top
and a check at the center
an says "ok to disconnect" but will not show up when i plug it in to my computer

*edit*

So after messing around with this ipod i found that there is a "rockbox.ipod" in the .rockbox folder after pressing select it reloads the RB firmware (i assume) is there a way to connect the HDD to another ipod and try to place a (*.ipod) original firmware and have it load?


what do you think?

[KoolMan]

ipod is not recognized with my computer or with itunes
in disk mode still not recognized

i was thinking of taking in to a genius bar and asking them to restore. but what will they say about RockBox installed?

How do i fix it
i have a iPod 5.5th Gen 30GB the board is a 74 or 75


Thanks

[Chronon]

Are you talking about Rockbox's bootloader?  The OF's bootloader is stored in flash ROM (along with the emergency disk mode).  It's not accessible by normal means.  The emergency disk mode is your best bet, though if you managed to break the OF bootloader then maybe this is broken too.  Does your computer acknowledge the attachment of a USB device (working or not) when you plug it in?  (Device Manger, for example, should tell you about the presence of a USB device, even if Windows doesn't know how to use it or it's not functioning properly.)

Maybe some more information about how it got broken can help others provide some help.

==============

I merged the two topics.  Please don't make duplicate topics in different forums.

[dreamlayers]

The Windows error means that the computer is having problems communicating with the USB device.  It cannot be fixed by installing the right driver.  When a device is able to successfully communicate with the computer, but the computer lacks a driver for it, then there is a different error message.

If the error keeps repeating even when you first put the iPod into emeregency disk mode (with the monochrome do not disconnect or ok to disconnect screen), then this is a hardware problem.  Try a different cable or a different USB port on the computer.  Ports on the back of the computer may have better signal quality. If none of this helps, then USB circuitry on the iPod may be damaged.

If you can put the hard drive in another iPod or otherwise connect it to a computer, you could restore the original OS, but that wouldn't fix a hardware problem.

[KoolMan]

Sorry about posting somewhere else.

The USB Cable Works, the Ports work too. I have an iPhone and took a video of what it is doing.(i will be posting that later.)

Is there a OF.ipod file? i am sure its out there but its probably Copyrighted or something. i saw a Rockbox.ipod and when i run it all i get is a reboot of the OS. i will be buying a Zif / Lif to USB  Enclosure that way i can try to transfer the files if necessary there only 10 - 15 bucks   

Here is the link to the videos

this is what happens when i plug in the ipod to the computer.
http://www.youtube.com/watch?v=lkUaN6Umops

 This is when I try to boot in to the OF using the reset and the hold switch
http://www.youtube.com/watch?v=ix4RFcm9hSQ

[GodEater]

Seriously - if you have the ipod in disk mode, and your computer can't see it properly then there *is* a hardware problem somewhere.

Getting hold of the original firmware will NOT magically fix that.

Either try a different ipod cable and a different USB port, or give up.

[robin0800]

I think the confusion comes from apples web site as they show three pictures and your right

it is in disk mode.
it says it "disk Mode" at the top
and a check at the center
an says "ok to disconnect

This is what apple say but it is wrong.
This Should only appear after disk mode has been exited.

For disk mode you are looking for a circle with a line through it and words that say "do not disconnect"
That is disk mode.

[torne]

If the previous owner installed rockbox to the OSOS image in the firmware partition, replacing the original firmware (http://www.rockbox.org/wiki/Main/IpodPatcher#4_OSOS_contains_only_Rockbox) then the hold switch will indeed never start the OF no matter how early you switch it. If the OF is there but you're not managing to get the hold switch in time, though, then you can try turning the player off from Rockbox (keep holding down play) then power the player on by pressing and holding menu (the bootloader also checks for this to dualboot).

If you boot to emergency disk mode without a USB cable connected, it will indeed display the "OK to disconnect" screen - it only changes to "do not disconnect" once it's plugged in and the host PC has connected to it. If it never changes, then the USB connection is faulty: if the cable works fine with your iphone then it's probably not that; try another computer (not just another port) in case Windows has become confused about what it should treat the device as. If it still doesn't work, then the iPod itself is faulty, either the dock connector or the actual USB interface, and it will need physical repair.

[GodEater]

Although it's fair to bear in mind that the iPhone does not present itself as a UMS device - so the cable still *might* be the problem. Unlikely, but possible.