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Rockbox Ports are now being developed for various digital audio players!

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Author Topic: pc keeps losing connection to ipod  (Read 3057 times)

Offline specialk85

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pc keeps losing connection to ipod
« on: May 16, 2009, 03:05:09 AM »
I just bought a second hand 80gb ipod 5g and as you might have noticed by my previous threads I've been having a few problems with it. Now it keeps disconnecting while loading music on to it from pc and I get an error message saying usb device not recognized (or something similar). It seems to work for a while then the computer suddenly stops recognizing it and the ipod "g" drive vanished from "my computer".

What could be causing this and how can I sort it? I've tried two different usb cables aswell as different usb ports which seem to recognize other devices without any problems.

Thanks
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Offline Llorean

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Re: pc keeps losing connection to ipod
« Reply #1 on: May 16, 2009, 04:51:23 AM »
Maybe the iPod is just bad. Second hand electronics have a fair chance of being in less than prime condition.
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Offline specialk85

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Re: pc keeps losing connection to ipod
« Reply #2 on: May 16, 2009, 05:36:52 AM »
Quote from: Llorean on May 16, 2009, 04:51:23 AM
Maybe the iPod is just bad.
Could you possibly give me a more vague answer?
« Last Edit: May 16, 2009, 05:40:35 AM by specialk85 »
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Offline cool_walking_

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Re: pc keeps losing connection to ipod
« Reply #3 on: May 16, 2009, 05:42:12 AM »
i.e. a hardware problem.  Does it happen in the Apple firmware, too?
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Offline specialk85

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Re: pc keeps losing connection to ipod
« Reply #4 on: May 16, 2009, 06:33:27 AM »
Quote from: cool_walking_ on May 16, 2009, 05:42:12 AM
i.e. a hardware problem.  Does it happen in the Apple firmware, too?
yes. although files transfer alot faster. any idea what specific part of the hardware could be causing the problem?
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Offline yapper

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Re: pc keeps losing connection to ipod
« Reply #5 on: May 16, 2009, 09:07:24 AM »
Well, it would appear to be the USB interface, which is on the logic board. However the issue might be a power supply out of regulation causing malfunctions based on instantaneous loading. Either way (and given that the issue occurs under both Rockbox and the OF) it seems certain to be a hardware problem so you'll probably need to get a new logic board.
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G2 iPod 20GB / Sansa c240 v1 + 2GB microSD / Sansa c250 v1 / Sansa e250 v1 + 8GB microSDHC / Sansa Fuze v2 + 32GB microSDHC

Offline soap

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Re: pc keeps losing connection to ipod
« Reply #6 on: May 16, 2009, 12:01:00 PM »
whoa whoa whoa.
How do we know it isn't a problem with the PC, the USB port in question, or the USB cable?
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Offline Llorean

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Re: pc keeps losing connection to ipod
« Reply #7 on: May 16, 2009, 01:34:45 PM »
Quote from: specialk85 on May 16, 2009, 03:05:09 AM
I've tried two different usb cables aswell as different usb ports which seem to recognize other devices without any problems.

It doesn't confirm that it's not a problem with the PC, but it at least suggests that the problem is likely to be on the device's side.
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Offline specialk85

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Re: pc keeps losing connection to ipod
« Reply #8 on: May 16, 2009, 02:54:54 PM »
I appreciate the replies. I'll try it on another pc in a couple of days to see if it is a problem with my pc.
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Offline Spoonman

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Re: pc keeps losing connection to ipod
« Reply #9 on: May 16, 2009, 04:38:30 PM »
also try to use another dock cable, also i noticed connection loss because of oxidated doc connection on the ipod side, try to clean with contact cleaner.
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