Rockbox General > Rockbox General Discussion

Website admin wanted for Lyre project -- Free/Open hardware DAP for use with RB

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Llorean:
Again though, the Lyre project is hardware, and it's not done by Rockbox. The same rules apply to it as any other port. We provide support for what we provide, and nobody should be offloading their support here.

It shouldn't receive special treatment.

cool_walking_:
So are people allowed to ask questions about repairing Lyre players here?  If so, what's the practical difference between (1) the Rockbox forums getting all the action because Lyre doesn't have their own, and (2) the Rockbox forums getting all the action because they're more popular, even though Lyre has their own ?

Llorean:
The difference is whether Lyre attempts to provide their own support for the hardware they sell, or whether they tell users to come to our forums for support.

Again, these forums are for Rockbox support. When people have problems with the hardware and are using the original firmware, we direct them to the manufacturer. In this case the original firmware happens to be Rockbox, but it's still not our responsibility to provide support locations for the hardware itself.

The third party forums are entirely for user support, and should not become an "official" support channel for anyone. It should especially not become a location that someone selling players sends their users to, creating extra effort for us to keep their users' posts organized and orderly, rather than them providing their own support for what they sell.

I think the point you're missing is that there is a distinction between the Lyre project and the Rockbox project. Lyre itself is hardware. It comes with Rockbox installed, but it's intended to be "open" hardware. The intent of it is that it could run other firmwares, should they exist or should someone modify Rockbox.

There almost certainly will be a need for support for the hardware independently of Rockbox. Questions about it that do not pertain to running Rockbox on it. The location for such things should be provided by the Lyre project, not by the Rockbox project.

cool_walking_:
Makes sense.

yapper:
Playing Devil's Advocate:
<DA>
If the Lyre hardware is sold solely with the intention of it running Rockbox (i.e. no OF) then surely there is a strong link between the two projects?

In terms of effort required to organize posts, I think that is a bit over dramatic and could be handled in a very similar manner to custom builds.

Of course, if the 'official' view is that Rockbox (as a project) wants to distance it self from Lyre, then it would be polite if someone came forward and made that clear.
</DA>

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