Installation error message: "Permission for disc access denied!"

[dyeckman]

Yes I followed the Rockbox instructions to convert to FAT32. When I start the Ipod it gives me a message instructing me to connect it to iTunes in order to to restore.

[psycho_maniac]

Maybe get a new drive? Try the ipod restore first, unless you tried that already?, What kind of drive does that ipod take?

[kellykcb]

Having the exact same problem with a 5G 80GB. Tried everything suggested here with no luck.

[bluebrother]

Tried everything suggested here with no luck.

This doesn't tell us anything about your environment: which version of Rockbox Utility? Which OS? What is the output of the About / System Info dialog of Rockbox Utility? How did you configure Rockbox Utility: did you use the autodetection feature? Did it succeed?

[kellykcb]

Sorry, new to this.

Reformated my ipod to FAT32 using disk utility (Mac OS X).

Tried running Utility (v1.2.1) complete installation and got "No iPod detected. Permission for disc access denied" error.

Tried installing the bootloader and got the same error.

Tried manual install by extracting "rockbox-ipodvideo64mb-3.2.zip" to the root of the drive - which was fine.

Then tried to run ipodcatcher and ended up with the error
[INFO] Scanning disk devices...
[ERR]  FATAL: Permission denied on 1 device(s) and no ipod detected.
[ERR]  You need permissions for raw disc access for this program to work!

Now I'm not sure what to do...

**EDIT** I also tried sudo opening the utility and completely deleting iTunes and retrying everything. Also, Autodected in the utility didn't work, if that makes any difference.

[bluebrother]

I'm still missing two answers:
1. Did you use the autodetection feature of Rockbox Utility?
2. What is the output of the About / System Info dialog of Rockbox Utility?

I asked those questions for a reason.

[linuxstb]

Reformated my ipod to FAT32 using disk utility (Mac OS X).

Does your ipod still function normally?  There is more to converting an ipod to FAT32 than simply reformatting.

It sounds like you need to restore your ipod using itunes, and then do the conversion properly (see the link in the Rockbox manual).

[kellykcb]

Converting to FAT32 is likely my problem then. Is there a separate thread I should use for this?

I'm trying to follow the instructions in the link through the Rockbox wiki. I restored through iTunes, then tried applying the partition table (unmounted, got the right bin file and disk device name, ran the dd command), but ended up with my ipod continually rebooting. The wiki says that this means that whole thing failed, so I put it into disk mode and am not sure if I'm suppose to try the whole thing again or not?

Then I tried installing mtools because my ipod is 80GB - I downloaded and unpacked the mtools tar file into my home directory, but then when I try to configure it, I get this:

kelly-krawchuks-computer:~/mtools-4.0.10 kellyk$ ./configure
checking for gcc... no
checking for cc... no
checking for cl.exe... no
configure: error: no acceptable C compiler found in $PATH
See `config.log' for more details.

I don't even know what to look for in the config log to find out what's going wrong - complete newbie.

Is this a lost cause at this point?

[bluebrother]

configure: error: no acceptable C compiler found in $PATH

This line is pretty specific: you don't have a useable C compiler installed which is required for building mtools. You need to fix that.

[linuxstb]

@kellykcb,

Do you know anyone with a Windows computer with itunes installed?  The conversion is much simpler if you can do it that way.

Alternatively, you can download mtools via the "darwin ports" installer - use the download link on the following page to install the darwin ports installer, then follow the instructions on that page for installing mtools itself:

http://mtools.darwinports.com/

But finding a Windows computer (you only need it once - for the conversion to FAT32) will be a lot easier.

[kellykcb]

No access to a PC - stuck in a rural village in scotland.

Thanks for the link - I tried installing Darwin Ports, but when I ran the installer, then ran "sudo port -d selfupdate", I just got a pile of failures:

DEBUG: Synchronizing ports tree(s)
Synchronizing local ports tree from rsync://rsync.macports.org/release/ports/
DEBUG: /usr/bin/rsync -rtzv --delete-after rsync://rsync.macports.org/release/ports/ /opt/local/var/macports/sources/rsync.macports.org/release/ports
dyld: lazy symbol binding failed: Symbol not found: _close$UNIX2003
  Referenced from: /opt/local/share/macports/Tcl/pextlib1.0/Pextlib.dylib
  Expected in: /usr/lib/libSystem.B.dylib

dyld: Symbol not found: _close$UNIX2003
  Referenced from: /opt/local/share/macports/Tcl/pextlib1.0/Pextlib.dylib
  Expected in: /usr/lib/libSystem.B.dylib

dyld: lazy symbol binding failed: Symbol not found: _close$UNIX2003
  Referenced from: /opt/local/share/macports/Tcl/pextlib1.0/Pextlib.dylib
  Expected in: /usr/lib/libSystem.B.dylib

dyld: Symbol not found: _close$UNIX2003
  Referenced from: /opt/local/share/macports/Tcl/pextlib1.0/Pextlib.dylib
  Expected in: /usr/lib/libSystem.B.dylib

Trace/BPT trap
kelly-krawchuks-computer:~ kellyk$


Also, it seems like I got far enough into the process of manually reformating to FAT32 that itunes can no longer restore my ipod.

So, it looks like I need to install a c compilier? I don't have access to my OS X disks, so I can't install the xcode one that comes free with OS X. Does anyone know how I would go about installing a free c compilier that would be recognized as "acceptable" when I go to configure mtools?

I realize that this has digressed quite a ways from Rockbox, but I feel like my lack of coding skillz and I have gone past the point of no return. If anyone could help, it would be greatly appreciated.

[Chronon]

kellykcb, it should always be possible -- even with a completely blank disk with wrong partitions -- to get into Disk Mode and ask iTunes to restore the device.  It's likely that you can't boot the Apple firmware right now, but you should at least be able to do this if you want to get back to a known initial condition.

[kellykcb]

Sorted. Erased the disk with disk utility and was able to restore. Happily back to square one. Thanks for the help.

[Chronon]

Good.   

Now if you're interested in installing Rockbox you can make sure you have all the necessary ingredients to do the conversion before proceeding.

Someone with expertise with OSX will have to help you with acquiring the tools you need.