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Sansa Rhapsody - e270R not recognized by synch software

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rhcooper:
I used to be able to add files and synch and such.  I recently installed Rockbox (I love the interface) but now it does not appear when I load the player/synching software (e.g. Napster/Songbird).  I can see the Sansa via windows explorer and can manually move files into the music directory.  And then if I re-initialize the database they appear fine.  But it would be nice to have it recognized again in the synching software.

Two oddities also:

(1) When I plug the Sansa in Windows seems to recognize it but it throws up a dialog just like the one I see when I load an SD card and want to transfer pictures and asks which picture transferring software I want to use.  Of course I don't want to transfer pictures.

(2) When I go to the Sansa in Windows explorer I see two Sansa entries.  One is labelled "SANSA E270R", the other labelled "Sansa e200R Rhapsody".  The latter has nothing there if I click on it.  The former allows me to access the folders on the Sansa.

Any constructive suggestions on how to get the Sansa recognized by my synching software.  I apologize if I havent been clear enough.

Thanks in advance for any help.

Coop

Chronon:
I can't really help with the synching software as I don't use those.  Maybe you can ask in a help forum for one of those programs why they don't want to synch to a standard UMS device.  If you can manually transfer files to your player and it shows up as an external drive in Explorer then it seems like a fault with the synching software.


1. Windows always tries to offer certain actions whenever I attach a UMS device with media on it.
2. The empty Sansa is the SD card reader. 

rhcooper:
Thanks for replying to me.

I figured it out.  The issue was the mode that the Sansa was in after I managed to successfully install Rockbox.  Once I switched the mode, Windows recognized it properly and all the software now sees it as well.

Thanks for your help, I truly appreciate it.

Coop

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