Installation / Removal > Sandisk - Installation/Removal

can't install on e260R - followed wiki -help!

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cjcrawford:
Hi all - running xp here, followed wiki (as outlined below), some differences popped up but ultimately couldn't get past bootstrap part - thanks for yiur help!

 

My experience:


 1.  Download e200rpatcher.exe

OK

   2. Download e200-manufac-driver.zip and extract it somewhere on your computer

Ok-  dumped it in this folder:

C:\Documents and Settings\Owner\Desktop\e200-manufac-driver


and found these files:
e200.cat
200.inf
e200_x64.cat
libusb0.dll
libusb0.sys
libusb0_x64.dll
libusb0_x64.sys




   3. Attach your e200R to your computer in manufacturer mode (turn on the hold switch, hold select and plug in USB while continuing to hold select for about 10s)

did this, select = center of wheel right?

   4. When Windows asks for the driver, point it to the folder you extracted the driver zip file to

nothing happening - Sansa black (blue wheel lit however), no windows messages, 3 audio dings from windows when I plug in.


   5. If Windows does not ask for a driver, it means that it has installed one automatically and you must follow these steps before continuing: (For Windows XP, other versions may vary slightly)
         1. Right-click on My Computer, select Properties, go to the Hardware tab, and enter Device Manager.
         2. Under Universal Serial Bus controllers, right-click USB Mass Storage Device (or something similar) and select Update Driver.

ok, got this far but there are 2 nodes that say "USB mass storage device, don't know which one to use

         3. Select "No, not this time", then "Install from a list or specific location", and then "Search for the best driver in these locations" and click the "Include this location in the search" box. Now use the Browse button select the location of the drivers and click OK.

my dialogue was a bit different, my choices were:

update driver
install from a specific location (advanced)
browse to above mentioned folder
searching flashlight for a moment
then window saying "cannot continue the hardware update wizard, the wizard could not find a better match for your hardware....."



STUCK here!!



   6. Run the e200rpatcher.exe file and follow the prompts. Your Sansa should have some text on the screen. If the last line says "(something) aborted" then head to the forums and look for threads relating to your problem.
   7. If it says "Firmware Unlocked, Proceed to Step 2" then it was successful and you can continue.

Chronon:
Hi.   After choosing "install from a specific location (advanced)" you can choose "Don't search.  I will choose the driver to install"  instead of telling Windows to "Search for the best driver in these locations"   This will force Windows to use the driver that you want.

cjcrawford:
Thanks, did that -

forced the select
chose "have disk"
chose browse and pointed to the folder and clicked on it
only e200.inf from folder shows up
selcted that and hit open
hit "ok" to install from disk
windows error msg "the specified location does not contain information about your HW"

still stuck
any more suggestions?

thanks

Chris

Llorean:
Are you 100% sure it's really an e200R? What method have you used to identify it as such?

cjcrawford:
e260R

Case says 4 .0 Gbit Rhapsody on back

settings - mode has rhapsody/plays for sure choice

came loaded with a lot of Rhapsody junk I had to reformat for


also - what are the specific driver files windows is looking for in the folder.  Thanks





Chris

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