Installation / Removal > Sandisk - Installation/Removal

Loaded on c250 but music is gone and media player & PC do not see player

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yamabiker:
First, I just found this program. Thank you for developing it.  The Sansa software is very limited.  Now if I(we) can get it running. 

Rock box loaded, but when I plug in the player (to the PC) I cannot find the drive in explore.  Media player does not see the player either. 
Lastly, the songs that were on my player are gone or (or Rockbox cannot see them). 

Any help appreciated. 

Thanks
Yamabiker

cool_walking_:
http://rockbox.org/wiki/SansaFAQ

Specifically, Does USB work? and Where are my music files and the "MUSIC" folder?

yamabiker:
Thanks for the wiki link.  Useful info, but not my exact install problem.  My c250 turns on and loads the Sansa software when I plug in the USB, but from there I cannot see the drive on my PC to add, delete, etc.  Windows Media Player could not find it either.  Any suggestions?  Should I re-install or ?

Thanks for your time

Yamabiker

LambdaCalculus:
Have you tried a different USB port? A different cable? Are you plugging into a hub?

Try different ports, and see if maybe your cable may be going bad.

tipstir:
First unplug the USB cord from the sansa

1. Power off your sansa
2. power on then press and hold <<  button on sansa
3. under sansa software choose settings
4. choose USB mode
5. choose MSC
6. press power (power off)
7. attach the usb cord back to the sansa
8. press power

From here you should be able to access the sansa drive.
microSD you'll need a SD or microSD adapter with USB

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