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Author Topic: Suggestion for Forums: marking threads as "solved" or "resolved"  (Read 1163 times)

Offline painkiller

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Suggestion for Forums: marking threads as "solved" or "resolved"
« on: October 06, 2008, 11:02:52 AM »
See Help & Support forum of miranda.org for example.

It would be nice to have this here as well.

This marking should be standardised. Right now there are many different variations: at the start/end, fully capitalized or not, with different 'enclosures', words used include "solved", "resolved", "fixed"...

I like the way this is handled on Miranda forums, so I suggest to use
Quote
[resolved]
here as well.

According to STAFF page, 8 people should be able to do this here. I don't know enough of SMF, so I don't know if thread starters could do it themselves.

What do you think?
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Offline AlexP

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Re: Suggestion for Forums: marking threads as "solved" or "resolved"
« Reply #1 on: October 06, 2008, 11:49:08 AM »
Quote from: painkiller on October 06, 2008, 11:02:52 AM
According to STAFF page, 8 people should be able to do this here. I don't know enough of SMF, so I don't know if thread starters could do it themselves.

Everyone on that page (admins, mods, devs and experts) can edit posts and topics etc., but I wouldn't want to do it when I feel that something has been resolved in most cases, I'd want confirmation from the poster.  Of course sometimes it is clear when a resolution has been reached.

However, not a bad idea that if we come up with some guidelines for could be worth thinking about further.
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H140, F60, S120, e260, c240, Clip, Fuze v2, Connect, MP170, Meizu M3, Nano 1G, Android

Offline Llorean

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Re: Suggestion for Forums: marking threads as "solved" or "resolved"
« Reply #2 on: October 06, 2008, 04:10:35 PM »
I'm not too sure how much "Solved" will really be helpful.

There will be a lot of posts that no admin has seen are solved, so they won't get marked.

Even if they are marked, until someone reads the whole post they won't know if the post actually contains a solution to the *exact* same problem as they have, just due to the nature of some of these problems and how specific they can be.

It kinda sounds like a request that a lot of extra work be done that I'm not sure will prove as beneficial as it seems like it would up front.

I mean, probably somewhere between 50-75% of posts here either aren't problems (announcements of new themes, etc, discussion of new ports so it will never be solved, so on) or are issues covered in the manual (so that they were "solved" in a very obvious place long before).
« Last Edit: October 06, 2008, 08:15:02 PM by Llorean »
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