help ipod is dead

[marquez123]

hi i installed rock box on my ipod 5g video it was working fine but out of nowere it wont turn on it loads the apple screen and then it tells me to contact apple but  that doesn't help . o and my computer doesn't recognize my ipod so i cant even restore it .can anyone help cuz i dont know what happen

[Chronon]

Can you boot into Disk Mode?

[marquez123]

yeah i can get in disc mode but the computer dosnt recognize it . o and when i connect it  it just start restarting over and over

[Chronon]

If you're using Windows you might check to see if it's listed in the device manager.  On linux lsusb will list the USB devices that are connected.  It sounds, to me, like you suffered a hardware failure.  Maybe someone with an iPod will be by with more ideas.

[marquez123]

I'm using windows and it dose pop up on the device manager as apple ipod and also under usb port. but i cant see it on "my computer" . i went into ipod diagnostics and it told me that smart is not supported i dont know what that is but maybe that's the problem. is there like a master reset were it will clear out my ipod without connecting to the computer.


i can connect it to itunes now for a few secs it tells me that my ipod is corrupt and i should restoe it then it tells me to update it so i do that and it dose its work but my ipod eater resets itself and loses connection and the other thing is it gives me this damn error 1437 only god knows what that is.

[Spanky]

It's very possible you have hardware failure. If you've dropped your iPod, that's certainly not good for the moving parts inside. I would first make sure you charge your iPod overnight because restoring/updating eats the battery like nobody's business. And then go for a restore in iTunes and hopefully you can try this again.

BUT, error 1437 is a problem quite a few people have had due to iTunes. It's a problem that apparently Apple is working on. And they get after Microsoft for not fixing problems with Vista. Hypocrites.

[marquez123]

well i didn't drop it ever and neither did m friend i bought it from it was his baby .. the problem was because  of rock box because i never had a problem with it but the day after i installed rock box it froze when i was checking out rock box and so i restared it but it never turned on from there . and it battery is fully charged just that it restars every like minute. oh and im not using vista i have xp

[soap]

.. the problem was because  of rock box because i never had a problem with it but the day after i installed rock box it froze

Correlation is not causation.
There is nothing Rockbox could do to bork your player in the manner you describe.

I still suspect there is actually nothing wrong with your player, but the manner of your posts (no caps, little punctuation, run on sentences) makes it hard to follow what is going on.
First off:  Describe in detail what steps you take to enter into Apple's Disk Mode.
Second off:  Describe every step you take after forcing your iPod into Apple's Disk Mode to connect it to your computer.
Third:  What exactly happens after that?