Sansa c240 wont recognize internal memory

[8sigma]

I just installed Rockbox on my Sansa c240 and it will play the micro SD card without any issues.
It will not recognize the internal music files.  I go to initialize now, and it gives me the "Building database....417 found"  Then I try to play them and it keeps showing the Building database.  What does the 417 mean ?   I have just 6 mp3 files loaded internally.

The Sansa software will play the internal memory, but Rockbox will not.   What am I doing wrong?

Thanks

[Chronon]

Does the database finish building with a wrong count or does it hang?

[8sigma]

I tried it once again and it hangs at "Building database.....419 found"   

Its agravating not to be able to access the 1gb of internal memory to go with my new 8gb sdhc card


Thanks for any help you can give to this problem 

[Chronon]

Probably one (or more) of your files has metadata that's causing problems for Rockbox's metadata parser.  You can try removing half of the files and see if the database initializes with either of them.  Once you find which group of files contains the culprit you can again divide that in half.  If you repeat this process you can find which file is causing problems within a few iterations.  (It's called a binary search algorithm.)

You could also browse your music from the file browser.  Set Show Files to "All" in order to see the hidden MUSIC folder.

[8sigma]

I removed all 6 mp3 files that were loaded internally.

I did set show files to all when I first installed Rockbox, but still no success  :'(

[Chronon]

How much music is on the SDHC card?  It doesn't seem like the offending file was on the internal memory after all.

Why did you assume that there's a problem with the internal memory?  Try removing the SDHC card and put a couple of files into the internal memory and try initializing again.  If my hypothesis is correct and it builds the database without the SDHC card then it will suggest that you need to run the binary search on the files on your SDHC card. 

[8sigma]

Sorry....I Might not have been clear.... I do not have the SDHC card in when I try to get it to read the internal.

But when I do put the card in it reads the card without issue.

Thanks

[Chronon]

Maybe you have some errors in your filesystem.  Try running a utility like chkdsk to try to detect and repair such damage. 

[pixelma]

Unfortunately, there is a bug in the database that it currently can't handle the situation when no music file is available (which would be the case if you don't have the card plugged and no music on the internal memory): http://www.rockbox.org/tracker/task/9093. If I try that, it still states a "xxx files found" with this number matching the total number of files on the device, including files that belong to the firmware like fonts etc. and own text files and so on.

P.S. This is my guess on what happens. Did you try putting one or two music files onto the internal memory, maybe ones that were on the card before (to be sure these should be working)?

[Chronon]

Initially, the OP had 6 files on the internal memory and no SDHC card.