Installation / Removal > Sandisk - Installation/Removal

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Strife89:
Pull up a window EXACTLY like the window in your second screenshot. Right click on the device and choose "Uninstall". Proceed to uninstall the drivers for the device from Windows. (Don't worry, this should not affect your Sansa.) Reboot your computer and try connecting again, and this time ignore the "Found New Hardware" window if it comes up. Just try to go through the (Rockbox) install procedure.

I did this with an internal Wi-Fi adapter that was part of a laptop (i.e., integrated Wi-Fi) that refused to work suddenly. After the uninstall, Windows found the "backup" driver on the hard drive and installed it; now the owner's Wi-Fi works fine. :)

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