Installed no sound

[vanman]

I installed RB everything is loaded fine but no sound on my Gigabeat F40.  It was working fine.  Any advice?

[bluebrother]

Give us more details on what you did? How's that idea?

[vanman]

Sure, downloaded the RB program loaded as directed auto download.  RB is on my Gigabeat all music is listed however when a song is selected nothing happens.  Was thinking this issue may be connected to the .sat files?

[Llorean]

Yes, .sat is not a supported format. They're encrypted, and we cannot play them back. Please, use one of the supported audio formats.

[vanman]

Thanks for the reply.  Not real sure how to do that.  Looked at my files they seem to be .mp3 

All songs and RB are loaded.  When I select a song nothing happens.  I am excited about using only if my music would play.

[Llorean]

How did you put the songs on the player? How are you looking at them to see if they're .mp3 or .sat? What button are you pressing to try to play them?

[vanman]

Thanks for bearing with me Llorean!  I opened the file where my music is stored on the hard drive. a folder which indicated they were mp3.  i didn't see any .sat files.   I have been trying to get wmp to sync with the gigabeat but it will not recoginize when I click refresh.

On RB I go to files which shows all the music files. press the right side of the cross which singles out the song then press the center of the cross to play, nothing happens.  I can feel the Giga working but no music.   

[Llorean]

"a folder which indicated they were mp3" <-- What, exactly, do you mean? Did you open it with your computer? Can you play them with your computer?

[vanman]

It is saved on my J drive which is where I keep all my music it is located in a folder marked Van's music and yes I can play music from there.  Although I have the same songs loaded in wmp it opens and plays from i-tunes

[Llorean]

I meant "can you play the song from the file on your MP3 player." That means browse into the MP3 player from My Computer, and try to play the song by double clicking it.

[vanman]

Guess what I found those nasty little sat files with huge locks out to the left of them on the GB.  So we are almost there if you can tell me the secret to unlocking those nasty little locks that are preventing me from major enjoyment

[Llorean]

The best thing is just to drag and drop copies of your music onto the MP3 player, instead of the SAT files.

[vanman]

Success!!! Thanks for your help.  Rockbox Rocks!!! Sound is incredible and the features are supurb.