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Author Topic: Am I the only one having problems?  (Read 4552 times)

Offline jorj

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Am I the only one having problems?
« on: April 21, 2008, 10:16:43 AM »
I have (successfully) installed rockbox on a 10GB 3G ipod, love the interface and options, but... It plays about 3/4 of a song then goes insane. It clicks like I was pushing buttons and skips to the next song and plays about 1 second of it and skips to the next then quickly cycles through all the songs on the darn thing without playing them. have done a chkdsk -r from windows and also a fsck.msdos from linux. All appears ok but something is incompatible somewhere. am thinking perhaps a memory leak in the code, but I see no one else talking about it so might only be my instalation.  Also I have to reboot it into the origonal firmware to transfer files as when RB is running it does not connect via the usb cable.

Any thoughts?
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Offline bascule

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Re: Am I the only one having problems?
« Reply #1 on: April 21, 2008, 10:52:43 AM »
In reverse order:

2. Rockbox's (software stack) USB mode is a non-functional work-in-progress at the moment. You do need to use the OF to transfer files.

1. What revision of Rockbox are you using?

Did your ipod work OK in the OF? At very first glance it sounds like a hardware fault.

What happens if you don't start playback and just sit in the mani menu, does it still appear to generate random keypresses?
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DataBase fanboy and author of the totally overhauled Rockbox Sync Tool

Offline spike66

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Re: Am I the only one having problems?
« Reply #2 on: April 21, 2008, 11:59:10 AM »
 
Quote from: jorj on April 21, 2008, 10:16:43 AM
...It clicks like I was pushing buttons and skips to the next song and plays about 1 second of it and skips to the next then quickly cycles through all the songs...

I don't know if the information I will provide is of much help, except that it may show that the problem may not be only related to jorj's iPod. I have an 80GB iPod video using r17110, and it also happened to me, but it was just one time. The only way I found to stop it was rebooting. Never happened again. The settings when it happened where the same I always use, and the same I've been using since then, without any problems (basically EQ enabled, replaygain, crossfade, shuffle, repeat shuffle, database...)
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Offline jorj

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Re: Am I the only one having problems?
« Reply #3 on: April 21, 2008, 07:11:47 PM »
Using the latest build (currently r17201-080420), update it daily just in case. Sitting at a menu does not produce any adverse effects. only happens when I play a song. Works flawlessly on OF. Would REALLY like to use RB exclusively, but the inability to play a song all the way through without rebooting is sorta a drawback. Any other suggestions would be appreciated - Running out of things to try that might narrow it down. Perhaps a known stable (older) version?
  Also removed and reinstalled the bootloader (though I dont see how that could affect the problem)

PS
  Battery doesnt hold charge for very long so these problems have all occurred while connected to external power (if that affects the plan of attack)
« Last Edit: April 21, 2008, 07:18:56 PM by jorj »
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Offline Llorean

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Re: Am I the only one having problems?
« Reply #4 on: April 21, 2008, 07:17:38 PM »
Please, remember the "Daily Build" page is NOT the latest build. As of the time of your post more than a half dozen new builds had been made available via the current build page. They probably didn't resolve your problem, but it's important to know that your build is very definitely not the latest, especially for future bug reports.
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Offline jorj

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Re: Am I the only one having problems?
« Reply #5 on: April 21, 2008, 07:20:29 PM »
Quote from: Llorean on April 21, 2008, 07:17:38 PM
Please, remember the "Daily Build" page is NOT the latest build. As of the time of your post more than a half dozen new builds had been made available via the current build page. They probably didn't resolve your problem, but it's important to know that your build is very definitely not the latest, especially for future bug reports.

I used the installer and it downloaded what it indicated to be the latest build.. Should I be getting my builds some other way?
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Offline Llorean

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Re: Am I the only one having problems?
« Reply #6 on: April 21, 2008, 07:23:08 PM »
At what time/day did you use the installer? The current build, right now is 17211 as reported by RButil. The last daily is 17202, which is still newer than the build you have installed on your player.

Are you certain you finished the install, or did it within a rather short time period of your post?
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Offline jorj

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Re: Am I the only one having problems?
« Reply #7 on: April 21, 2008, 07:27:26 PM »
last updated it yesterday, havent done it yet today... wanted to get some feedback before i wear out the usb port uselessly spinning my wheels.. As an aside note. I just rebooted *again* and it has played 3 songs with no problems (yet). The only thing I can think of that I did differently was to select a different set of songs (all my songs are MP3). The ones I was selecting before that it failed on work flawlessly in the OF. Will try to play one of them after I see how long it will play the current selection. Are there issues with MP3's ? Perhaps possibly corrupt ID3 tags? Clutching at straws here - Would REALLY love to get this working reliably.
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Offline Llorean

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Re: Am I the only one having problems?
« Reply #8 on: April 21, 2008, 07:33:51 PM »
Then as a note for the future: Be aware that when reporting a new bug, a day or two old isn't "the latest". An average of 7.5 builds are released a day, meaning even 2 or 3 hours on busy days can mean you're a dozen builds behind (that 7.5 is an average total across the whole life of the project, speed has been increasing). While it's unlikely a new change has fixed it, when you're first reporting a bug, you WILL be asked to update to the current version and see if you can confirm it's still there before things go on.

As you have a 3G iPod, it may be issues specific to your hardware (no/few developers have one of these, so most testing has to come from users, this also means that if it's a new problem we're somewhat dependent on the users experiencing to track down exactly which revision this problem began with).
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Offline jorj

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Re: Am I the only one having problems?
« Reply #9 on: April 21, 2008, 07:43:41 PM »
Appreciate the response, but you misunderstood the origonal message (perhaps bad wording on my part). I was not attempting to report a bug. I was requesting additional info and illiciting responses to confirm/deny that this is not a known configuration problem. Since no one else appeared to be complaining about this I was (am still) assuming that the problem is on my end not really the firmware. Although if few developers have / use the 3G a hardware specific bug it might be.. Note: The previous selection played flawlessly but when I selected one of the songs that I origonally was experiencing the problems with... 1/2 way into the song it happened again. If this is a bug, I will need to perform a few more tests to attempt to find a repeatable set of steps to cause this reliably on other 3G's.
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Offline Llorean

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Re: Am I the only one having problems?
« Reply #10 on: April 21, 2008, 07:47:32 PM »
Well, my point was more "when you use the phrase 'the latest' and are demonstrably not using the latest, it raises concerns that you aren't aware of important details such as what it actually is expected to mean by people at the other end of communications."

But we also have very, very few 3G users. If it's something introduced within the last month or two, it may very well be that no 3G user has updated recently enough to experience it. As well, it may be something unique to your setup which, while still a bug, can also be unique to you. So I would suggest further investigation, yes.
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Offline jorj

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Re: Am I the only one having problems?
« Reply #11 on: April 21, 2008, 07:55:01 PM »
Thank you for pointing that out - will be more precise in the future and will include actual revision number. I had no idea that this project was being worked on that agressively - several releases a day - wow. Will assume that it is something wrong here until I can reliably reproduce the problem and get a few other 3G users to confirm that it is a bug. Then will report it in the proper thread with all relevant steps to reproduce it. Again I appoligize for my loose wording of "latest".


EDIT
After a LOT of testing, I must assume that there is something Seriously wrong with this release... The symptoms change ALL THE TIME. When I skip to a PREVIOUS song I loose audio, for no reason it goes INSANE.. RB reports 1/2 battery left when OF reports almost none left (OF is right). Problems seem to multiply when I am playing songs from the database as opposed to selecting files directly. The FILES have ALL DISSAPEARED, but can still be played from the database selection. And all works flawlessly from the OF. WTF? I Hope I can find an older version of RB that works with a 3G. Will continue to try newer builds, but am forced to resort to using the OF when I want to actually play songs. :(
« Last Edit: April 21, 2008, 08:47:58 PM by jorj »
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Offline Llorean

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Re: Am I the only one having problems?
« Reply #12 on: April 21, 2008, 09:03:28 PM »
As to the battery gauge issue, it's likely the battery meter isn't calibrated for the 3G yet, so that's probably to be expected. It's not harmful, just confusing.

Please take some time to describe specifically what's happening. "it goes INSANE" provides basically no useful information whatsoever. "The FILES have ALL DISAPPEARED" is confusing. Can you see folders? What's your "File View" option set to?
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Offline jorj

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Re: Am I the only one having problems?
« Reply #13 on: April 22, 2008, 06:34:48 PM »
Quote from: Llorean on April 21, 2008, 09:03:28 PM
As to the battery gauge issue, it's likely the battery meter isn't calibrated for the 3G yet, so that's probably to be expected. It's not harmful, just confusing.

Please take some time to describe specifically what's happening. "it goes INSANE" provides basically no useful information whatsoever. "The FILES have ALL DISAPPEARED" is confusing. Can you see folders? What's your "File View" option set to?

Just getting agrivated that a piece of electronics is picking on me.
it goes INSANE = It is doing things that were not intended and noone sane would program it to do... Loosing audio until I return to a menu and restart the song, skipping to the next track whenever it decides etc.

The files have all disappeared = I can no-longer start playing a song by selecting it under "files" because all the directories appear to be empty, yet if I select it from the "database" menu, it will play (until it decides to go off its meds :) I am thinking that I am getting nowhere with this. Before I (reluctantly) scrub RB and go back to the OF I would like to try a few older versions though I havent really looked to see where they might be. Perhaps someone that knows the development timeframe of RB could clue me in to about when major changes that could possibly be the cause occurred to help me make "educated" guesses at which to try.

Yeah the battery issue didnt concern me - just added that in case someone that knows about these things might need to know ALL the issues it is having to make an accurate guess.

Thanks for your help -
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Offline Llorean

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Re: Am I the only one having problems?
« Reply #14 on: April 22, 2008, 07:55:30 PM »
You didn't answer what your "File View" setting is set to. This is very probably the answer to your "I can't find my files" problem.

Please, calm down, take your time, and try to describe your problems clearly. "Losing audio" means "The volume goes to mute" or "Playback pauses" or "Every indication on the screen suggests audio is still playing, but I hear nothing"? How do you "restart" the song? By re-playing it in the database or by manually stopping playback and then selecting "Resume Playback" from the menu (the database isn't really a 'menu', it's the database, so your use of 'menu' leaves me uncertain as to what specifically you're referring to there). It helps if you try to describe things much more clearly, so I can actually know what's going on, and please, try to answer all of my questions if I ask them, as I usually ask for good reason.
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