Support and General Use > Audio Playback, Database and Playlists

Can't play mp3s through 'Files' option (Sansa c200)

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krisdb:
of course, I'm not expecting a polished product, but I didn't know that playing/deleting a file constitutes an "advanced" feature.  Actually, someone did say that the c200 port worked beyond basic playback.  Specifically on the "What is Rockbox? Why should I use it?" page for your site (which I read before purchasing my Sansa):

"Rockbox for the SanDisk Sansa c200, e200 and e200R series features a large amount of plugins (games, applications and "demos") allow you to have some fun when you're bored, or put one of our multiple applications to use: open files with the text viewer, time yourself with the stopwatch, view some JPEG photos, perhaps watch a video or two, or turn your Sansa into a desktop clock with the clock plugin. Support for microSDHC cards, On-The-Go playlist creation and adjustment, full file bookmarking support, and Recording with a variety of settings and features are more key points of Rockbox for the Sansa c200 and e200 series."

Unless you consider a stopwatch and watching videos "basic" functionality.  I guess it was my mistake in assuming that, since you were able to get videos playing on the Sansa, that playing/deleting a file would work fairly well.

Holding down the power button does turn it off, but not when Rockbox freezes my Sansa up, then I have to pull the battery out.

I find it funny that I don't get any responses to my issue for over 2 weeks, but when I post I'm ditching Rockbox, I get nice prompt responses.

Lear:

--- Quote from: krisdb on January 22, 2008, 02:42:46 PM ---of course, I'm not expecting a polished product, but I didn't know that playing/deleting a file constitutes an "advanced" feature.

--- End quote ---

So you do delete the file from within Rockbox? Because I also listen to some podcasts on my e200, but I delete the old ones from the PC, and I haven't seen this problem at all. If so, it could mean there is a problem in the filesystem code in Rockbox.

Have you enabled bookmarks in any way? If set to auto-load bookmarks, it could cause somewhat unexpected behavior if you keep deleting files...

As your testing suggest that the database is somehow involved in this (though I don't see how, if you play the file through the file browser), you could try adding a file named "database.ignore" (without quotes) in the podcast directory and see if that makes any difference.

Also, when the problem appears, checking the disk from Linux could be worth a try. I had a problem on one player that scandisk didn't find, but would blue-screen Windows if I tried to delete a certain file. The Linux FAT checker fixed it for me.

pixelma:

--- Quote from: saratoga on January 22, 2008, 02:03:23 PM ---
--- Quote from: krisdb on January 22, 2008, 01:16:30 PM ---Even something like "we are looking into it".  I mean, yeah, I could wait a month to get some kind of feedback and another however many to pinpoint the issue, but constantly pulling the battery out of my Sansa because its crashed gets old quick.
--- End quote ---
Can't you just reset it by holding power like on the e200?
--- End quote ---
Yes you can power off a hanging c200 the same way as on e200 - hold power for about 15 seconds.


--- Quote from: Lear on January 22, 2008, 03:06:59 PM ---So you do delete the file from within Rockbox? Because I also listen to some podcasts on my e200, but I delete the old ones from the PC, and I haven't seen this problem at all. If so, it could mean there is a problem in the filesystem code in Rockbox.
--- End quote ---
I was thinking this too and wanted to suggest some proper tests - meaning repair possible file system errors, installing a fresh build and music, do what you think you did causing this problem (a week of deleting/copying or whatever files only on your Sansa) and if the same problem occurs again - check the "disk" for errors again and file a proper bug report. But then there was this statement that there were no file system errors...


--- Quote from: krisdb on January 22, 2008, 02:42:46 PM ---I guess it was my mistake in assuming that, since you were able to get videos playing on the Sansa, that playing/deleting a file would work fairly well.
--- End quote ---
I don't do this kind of operations very often but used it sometimes and didn't have any problem with it on my c250 yet. Edit: I mean "deleting a file". ;)

krisdb:

--- Quote from: pixelma on January 22, 2008, 03:33:35 PM ---I was thinking this too and wanted to suggest some proper tests - meaning repair possible file system errors, installing a fresh build and music, do what you think you did causing this problem (a week of deleting/copying or whatever files only on your Sansa) and if the same problem occurs again - check the "disk" for errors again and file a proper bug report. But then there was this statement that there were no file system errors...

--- End quote ---

As stated, I ran a scandisk using Windows XP and received no errors.  Since my first post, two week ago, I've installed a fresh build twice and deleted files from the Sansa ONLY using Rockbox (I rarely delete files using my computer).  Approximately a week after I install a fresh build and use the Sansa normally (adding/deleting/bookmarking), I get the playback issues.

One other thing to note, I am using auto-bookmarking and I have the database set to auto-update.

Should I file a bug report?

MarcGuay:

--- Quote from: krisdb ---One other thing to note, I am using auto-bookmarking and I have the database set to auto-update.

--- End quote ---

- The Database Auto-Update is unrelated as that only affects the Database browser.
- The problem is probably the result of deleting files with bookmarks.
- Everybody knows your first post was two weeks ago.  Some people never get a reply.
- The fact that you've run into a small, weird, and rare problem while doing a small, weird, and rare task doesn't make Rockbox unusable on the c200 series, especially when there are perfectly good alternatives available (deleting the files on your PC or browsing with the Database).
- Good luck.  Hopefully someone with some bookmarking knowledge can help explain this behavior.

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