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Sansa e250: Worked, bricked, worked, bricked again

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katarac:
Just got a Sansa e250 the yesterday, installed Rockbox, put some music on it, had a good old time.  

Then, last night, I plugged it into my computer to put some more stuff on it, and it went black.  The computer gave a "USB Device Not Recognized" error, saying that the device is malfunctioning.  I could not get the player to respond to anything.  I tried unplugging and replugging it in, tried rebooting, nothing worked.  Then, after a half hour or so, i pushed the power button on the sansa, and it came back on!  I turned it off, plugged it into the computer, and it connected happily, transferring files with no trouble.  Played some DooM, played some music, etc...

It has worked fine until this afternoon.  Now it is doing the same thing.  The player is black and unresponsive to anything, and when I plug it in it gives the "USB Device Not Recognized" error again.  I've tried different usb ports and rebooting again.  It has been this way for a couple hours now.

I love Rockbox and want to keep using it if I can.  Thanks for any help you can offer.

MarcGuay:
Are you connecting it via USB when Rockbox is running?

katarac:

--- Quote from: MarcGuay on January 09, 2008, 02:58:57 PM ---Are you connecting it via USB when Rockbox is running?

--- End quote ---

I've been turning it off before I connect it (or at least I thought I was).  Thanks for the reply.

Well, I found http://www.freewebs.com/recoversansa/ and started following the instructions there.  When I saw the step "Turn the player off. (Hold the menu button for 10 seconds)"  I thought "hmmm, maybe it is still on in some silly 'kind of on but not really' way".  So I held down the power button for 10 seconds and tried plugging it into the computer afterwards, and it worked.  Maybe I haven't been shutting it down all the way?

Thanks

MarcGuay:

--- Quote from: katarac on January 09, 2008, 03:04:05 PM ---Maybe I haven't been shutting it down all the way?

--- End quote ---

It could be.  Do you wait for the "Shutting down..." screen to pop up when you're turning it off?

katarac:
Yeah, and just now I shut it down, but held down the button for 10 seconds, and the shutting down screen stayed up until it shut off after the 10 seconds.  Before I was just waiting for the "shutting down" screen and then letting go of the button.  It would appear to shut down at that point, but I guess it wasn't.

I'll try to only shut it off using the 10 second thing, and see if I get the problem again.

Thanks for your help, MarcGuay.

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