Installation / Removal > Sandisk - Installation/Removal

scroll wheel lights up and sansa freezes

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debu:
After rebooting my computer with the Sansa connected my player freezes up. The scroll wheel lights up, but I have to take the battery off and on to get the player to unfreeze. I've tried a few firmware versions and get the same problem. Anyone have a suggestion or fix for this? thanks

zajacattack:
Use checkdisk or something similar to scan and fix problems your Sansa's disk might be having. If that fails, putting a blank file named "sansa.fmt" on the Sansa in recovery mode can force a format of the player and eliminate file system problems.

debu:
Thanks for the reply.. I'd like to run checkdisk or add that file, but the problem now is every time I connect the player  it freezes (black screen with scroll wheel lit up) and is not recognized by Windows. any suggestions for that?

zajacattack:
You are probably in manufacturing mode. Use e200tool to get into recovery mode and restore the bootloader and firmware (and I recommend you have it format too).

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