Installation / Removal > Sandisk - Installation/Removal

c240 won't boot

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schwim:
Hi there guys,

I guess I bricked my c240, while attempting to follow the installation instructions, and I'm really bummed.

On startup now, I get a flashing sansa screen and if I hold down the power button, I get a flashing notice(I can't read it all, but the bottom of it states that "Can't load rockbox.mi4).

If I plug it into the computer via USB while it's turned off, it scrolls some text then allows me to use the sansa firmware, and I can play the music that is on the player, however, if it turns off, I'm screwed again :)

I've found troubleshooting docs for the e200 and a lot of posts concerning that model, but I can't find any help for the little brother, the c200.

Could someone please help me?  I'd like to be able to use my mp3 player again without carrying my laptop :D

thanks,
json

Llorean:
You didn't properly extract a rockbox.zip to the player. Basically, you've installed the bootloader, but not the build. The manual should cover installing the build, and the utility should also allow you to install a current build.

schwim:
Hi there,

wow, you're quick.  ;)  Thanks very much for your reply.

I should have said before that now I can't see the c240 to try to fix it.  No drives detected, bootloader installer does not detect it, sansa updater does not detect it.

I'm just at a loss on how to resolve the issue if it's disappeared.

thanks,
json

Llorean:
I thought you said you could boot into the original firmware. If you can, simply plug it in while in the original firmware.

schwim:
I have explained it poorly.

If I plug it in via USB, it turns the player on, and text scrolls across stating that it's trying to boot into the original firmware, and the sansa firmware does boot, however, I still don't mount anything to the computer.  The player stays in play mode, not connected mode.

I have tried on both my Win and Linux computer, and on both, nothing is detected on the computer side and the player stays in play mode.  I can't get the two to talk to each other.

thanks,
json

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