Rockbox General > Rockbox General Discussion

Problems with the TOS

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Llorean:
I'll agree with that. More tolerance for new users is fine, but that doesn't mean "don't enforce the rules on first offenses" so much as "be friendly when enforcing the rules to let them know they're welcome here, but they're expected to behave."

zajacattack:
OK, so why then, if you claim to be accessible to all,why are some who don't know English and maybe use some incorrent slang beacause it's all they know yelled at for violating the TOS when they are simply trying to get help when they don't know English well. In fact, why not set up different forums in other languages for more accessibility?

Yes, and there's a difference between "willingly" not reading and "not understanding" what the manual and/or previous posts say. Many times, people post to because they want to help, and all they are told is read the manual and read the previous posts, even though they already have, do not understand, and are asking a question so they can better understand. You want an example? Fine. Please refer back to the Sansa e200R development thread, and you will see that many people, myself included, offered some theories and questions to try and keep the movement going. Instead of answering the questions so we could better understand or explaining nicely why the theories were wrong/what they needed to prove them, we were instead hounded because "we didn't read the manual" and "we didn't read the previous posts", even though many of us had and simply did not fully understand. To bring knowledge, one must be polite (which many of the mods are not) and willingly to answer questions to help one understand.

Ultimately, many of the mods make the forums a less helpful place to be. How can one expect Rockbox to grow when help is being shut down? Admit it, Llorean, you and others cannot stand it when an outsider wants to help or has a breakthrough. You want to stay in your little circle of developers and keep Rockbox a big secret. This is why you always hound about the rules, you shoot those down who offer ideas and ask questions so they can help, and it's why Rockbox progress is slow.

Chronon:
I think it would help if you refrained from making claims about what someone else's motives might be.  Obviously you have some gripes about how things are handled around here.  But we should keep discussion focused on the structure of the rules and not on personal conflicts.

EDIT:
I'll try to address some of the points that you made.  First, it's not practical to try to maintain support in every language that a user might speak natively.  There's no guarantee that someone with the information being sought will speak the necessary language in each case.  I think that it makes more sense to communicate in a well defined manner to more easily allow translation of that information into a given person's desired language.  This, in principle, gives the largest pool of expertise to draw from.

Febs:

--- Quote from: zajacattack on November 27, 2007, 06:15:27 PM ---OK, so why then, if you claim to be accessible to all,why are some who don't know English and maybe use some incorrent slang beacause it's all they know yelled at for violating the TOS when they are simply trying to get help when they don't know English well. In fact, why not set up different forums in other languages for more accessibility?
--- End quote ---

I think that if you look carefully, you will find that we are very tolerant of non-English speakers who make an effort to use proper English.  What we do not tolerate, and never will as long as I have anything to say about the matter, is native English speakers who deliberately butcher the language.  

cool_walking_:
I'm afraid to type anything that will be just be straight away be refuted/obsoleted by any of the 15 (!) people watching this thread, but I'd just like to throw my 2 cents in as a regular user who agrees with everything so far said by Llorean, Febs, and Chronon.

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