Support and General Use > Audio Playback, Database and Playlists

Music Files Not Showing up

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firefoxluva95:
I just installed Rockbox on my Sansa C240 and the installation when smoothly. However, I cannot load my music since I originally synced my Sansa in MTP mode and all the files are in the MTP music folder which does not show up in MSC mode. Do I have to move the files off of MTP folders and then switch to MSC and then load the files back onto the player? Am I missing a step? Is there a way to access the MTP folders from Rockbox?

jewman:
If the files are DRM-protected, then you will not be able to play them in Rockbox. If they are not, your player should just find them when you initialize the database. If you don't know how, it says it in the manual.

firefoxluva95:
Since I have many music files should it take a while to initialize the database?

psycho_maniac:
depends on how many. i have over 10000 and it took quite awhile but i have an ipod.

firefoxluva95:
I let it build the database for two hours and nothing happened. i only have 300 songs so it should not take this long. it keeps saying 844 found. i restarted the player and the database was empty. i followed every single direction on the manual and i get nothing.

I didn't solve my problem but I circumvented it. The new Sansa c240 firmware removes the option for forcing the player to use MSC mode. So what I did was put my c240 in recovery mode by turning it off, sliding the lock switch to lock and then turning the player on while holding the record button. I then connected the player to the USB. Then I went to http://zefie.com/files/PMP/sansa/ and found older firmware for my c240. I chose SansaC200A1_01_00.7z (http://zefie.com/files/PMP/sansa/c200/firmware/1.01.00/SansaC200A1_01_00.7z) as my firmware and then extracted the contents to the drive labeled "16 Bit Format" and unplugged and restarted my Sansa. Note the second URL is for the American firmware only.
You will then have to repatch the bootloader with sansapatcher.exe.

I reconnected the USB (started the original firmware) and copied everything off of the MTP folders. Then I changed the mode to MSC and copied it back onto the player. Restarted, initialized  and updated rockbox database, works like a charm. I guess it was about time to use MSC instead of MTP for compatibility with legacy systems and Linux and Macs.

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