Rockbox General > Rockbox General Discussion
Rockbox Utility doesn't detect Sansa C200
bluebrother:
--- Quote from: Chipbug on October 26, 2007, 06:00:49 PM ---Thanks for the advice. You are absolutely right. Originally I used the manual method to install Rockbox because the GUI version did not work for me.
--- End quote ---
How did it not work for you? Only stating that it didn't work unfortunately doesn't help us in fixing possible issues with the installer ...
Chipbug:
--- Quote from: bluebrother on October 26, 2007, 06:11:08 PM ---
--- Quote from: Chipbug on October 26, 2007, 06:00:49 PM ---Thanks for the advice. You are absolutely right. Originally I used the manual method to install Rockbox because the GUI version did not work for me.
--- End quote ---
How did it not work for you? Only stating that it didn't work unfortunately doesn't help us in fixing possible issues with the installer ...
--- End quote ---
I installed the latest GUI installer and then plug in my C200. It was detected as G: drive by Windows. In the GUI, I select the Autodetect device, but it indicated that it cannot find the device. So I manually selected C200 and used G:\ as the mount point and tried the Full Install. But it came back with a message box saying "Unsupported Install Method". It did create a ./rockbox folder on C200 but there was nothing there. After a few tries, I decided to try the manual install method instead.
bluebrother:
--- Quote from: Chipbug on October 26, 2007, 06:26:18 PM ---I installed the latest GUI installer and then plug in my C200. It was detected as G: drive by Windows. In the GUI, I select the Autodetect device, but it indicated that it cannot find the device. So I manually selected C200 and used G:\ as the mount point and tried the Full Install. But it came back with a message box saying "Unsupported Install Method".
--- End quote ---
You did read the "Issues" section on the Rockbox Utility page, did you? There was a bug (that is still present in the current binary) that prevents the Complete Install from working.
But autodetection should have worked. Did you run with administrator priviledges?
Chipbug:
--- Quote from: bluebrother on October 27, 2007, 03:16:36 AM ---You did read the "Issues" section on the Rockbox Utility page, did you? There was a bug (that is still present in the current binary) that prevents the Complete Install from working.
But autodetection should have worked. Did you run with administrator priviledges?
--- End quote ---
I have to admit that while I read thru the C200 manual, I did not read thru the Rockbox Utility page. Yes, I am running with Administrator privileges. FYI, mine is a Sansa C240.
bluebrother:
--- Quote from: Chipbug on October 27, 2007, 04:17:25 PM ---Yes, I am running with Administrator privileges. FYI, mine is a Sansa C240.
--- End quote ---
It seems there is a real issue with c200 detection. I had reports about it on windows only, if you are able to try it would be helpful to know if it's also present on linux / OS X.
Unfortunately I won't have time to look into this issue the next week due to RL issues. Feedback would still be helpful ;)
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