Creative ZEN

[chrisjj]

Amaury

I found Quick Format worked. The volume now shows as FAT, though oddly Format offers only FAT32. But Rockbox runs.

after some investigation I found the problem .... I'll upload a new bootloader soon.

Thanks.

By the way, forgot to mention it: Rockbox currently doesn't charge over USB, so use the recovery mode to recharge.

Thanks. Other user might like to know: with player off, hold Play while you press Power. Then connect charger/USB and verify the top-right battery icon shows the lightning bolt.

[chrisjj]

Amaury wrote

> Please only reports serious issues

OK. Given Rockbox Flyspray "Operating System" (Devices) doesn't yet cover Creative ZEN, is this thread the best place for bug reports?

Chris

[pamaury]

Yes, this thread is the best place to report issues during the "hot" development phase

[chrisjj]

Yes, this thread is the best place to report issues during the "hot" development phase

Thanks.

Issue 1 - Return to Files on pressing Select on While Playing Screen can cause crash.

*** UPDATE: Concluded FIXED. On Version adc5033-131121, a few hundreds operations have shown no crash. ***

Conditions: Device model is ZEN 8Gb; device unit is Chris's unit "G"; Boot version is V1Beta; Rockbox version is b170c73-131110

With default settings, on Now Playing, Select often causes crash. E.g.

1) Plug device into USB
2) Format the device using Windows Disk Management, Format... 'Perform a quick format'.
3) Copy to the device root directory the .rockbox directory, plus four FLACs and four WAVs - shown here
4) Unplug USB
5) Wait for Rockbox welcome page, press Select
6) Press Select (enters Files)
7) Press Down to reach second track (a WAV file, shown here), press Select (track plays),
8a) Wait a second or more, press Select OR
8b) Wait a second or more, press Play to stop, press Select OR
8c) Press Back, press Up to reach Files, press Select.

Observed: crash. Reset and repeat from 5 gives the same every time.

Code: [Select]

Data abort at 6005F4DC
FSR 0x8
(domain 0, fault 8)
address 0xBC5A8FEB
pc:6005F4DC sp:600B3960
    A: 6005EFEC
    A: 60014714
    A: 60014E3C
bt end

Notes:

* The file set is here

* Deleting files 3 to 6 prevented the crashing. Restoring those files did not restore the crashing. So perhaps the issue is sensitive to the hidden details of the storage, and perhaps depends on the order in which the files are copied.

*With other sets of track files, on an installation that had some theme settings changes (Bar (solid), Clear Backdrop) and had Files\Playlists\ and the single user-created Files\ sub-directory, this crash was found to occur whereas when the installation was restored to default, it did not.

* Creating the folder Files\Playlists (using the Playlist Catalogue command) reduces the incidence of crash to about 50%. Deleting that folder restores it to 100%.

* On RB Version: 1ef7b65-131119, the crash doesn't occur on the second track, but does on the fourth.  "Data Abort at" is changed to 6005F500.
  ** On this version, with some configuration changes (.cfg here http://pastebin.com/QE1xGguy ), the crash has so far not occurred.

* On updated RB Version: adc5033-131121, the crash has so far not occurred. The only perhaps related issue found is on Files, Playlists, click a playlist, one occurrence of a splash message "Error|Unable to load playlist" or similar.

Chris

[saratoga]

FWIW, we're in IRC right now talking, so you could report things more quickly there.

[pamaury]

@Chrisjj: can you try to entirely remove the .rockbox directory and do a fresh install ? I cannot reproduce this crash on my version. Also make sure you use the default theme (cabbie) when reporting bugs, themes tends to introduce unrelated bugs.

[chrisjj]

@Chrisjj: can you try to entirely remove the .rockbox directory and do a fresh install ?

Have done. No change. I've added further details to the report.

Also make sure you use the default theme (cabbie) when reporting bugs

Am doing and will do. Thanks.

EDIT: see the report's update.

EDIT: see further update http://forums.rockbox.org/index.php/topic,13462.msg221281.html#msg221281 showing crash occurs on default config.

[chrisjj]

Which existing manual is most accurate for the Creative ZEN (which AFAICT does not yet have a manual)?

I've tried e.g. http://download.rockbox.org/daily/manual/rockbox-sansae200v2/rockbox-buildch3.html#x5-240003 but it refers to items with names such as PLAYLIST (menu) and VIEW CURRENT PLAYLIST (command) which do not appear in the Creative ZEN version.

Thanks.

[[Saint]]

Which existing manual is most accurate for the Creative ZEN (which AFAICT does not yet have a manual)?

I've tried e.g. http://download.rockbox.org/daily/manual/rockbox-sansae200v2/rockbox-buildch3.html#x5-240003 but it refers to items with names such as PLAYLIST (menu) and VIEW CURRENT PLAYLIST (command) which do not appear in the Creative ZEN version.

Generally speaking, that isn't going to work. Or work well at least. The reason we have device specific manuals as opposed to one giant monolithic manual is because features and controls can differ greatly between ports.

In regard to the playlist stuff you mentioned, that is a rather unfortunate oversight (of which the manuals contain many) caused by the addition of the Playlist Catalogue feature which was introduced without any documentation. Which flatly shouldn't have happened. I apologise.

I am going to do a push in the near future and look for discrepancies or failings in the documentation where and when I can, but it kinda sucks as no one likes having to do work that is cleaning up after others. I would much rather work on things that interest me, but it pains me to see  things like this happen and I can't expect anyone else to do any work that I'm not prepared to do...so thanks for bringing this to my attention.


[Saint]

[chrisjj]

Generally speaking, that isn't going to work. Or work well at least.

Understood. I was looking for works best, even if that's not works well .

I am going to do a push in the near future and look for discrepancies or failings in the documentation

When there's a manual for the Creative ZEN port, I'd be able to help and will be happy to do so.

[chrisjj]

Issue 2 - Original Firmware fails to run

Conditions: Hardware model is ZEN 8Gb; hardware unit is Chris's unit "G"; Boot version is V1Beta; Rockbox version is b170c73-131110

1) With device off, hold Back button and press and release Power button - to power on using Original Firmware as per http://www.rockbox.org/wiki/CreativeZENPort : "The bootloader will boot the OF if back button is hold while powering up."

Observed: CREATIVE logo, then ZEN logo, then page showing exclamation icon and text "Firmware problem". Device is non-responsive to all buttons, requiring paper-clip reset.

[saratoga]

Issue 2 - Original Firmware fails to run

Conditions: Hardware model is ZEN 8Gb; hardware unit is Chris's unit "G"; Boot version is V1Beta; Rockbox version is b170c73-131110

1) With device off, hold Back button and press and release Power button - to power on using Original Firmware as per http://www.rockbox.org/wiki/CreativeZENPort : "The bootloader will boot the OF if back button is hold while powering up."

Observed: CREATIVE logo, then ZEN logo, then page showing exclamation icon and text "Firmware problem". Device is non-responsive to all buttons, requiring paper-clip reset.

Did you reformat it for the Creative file system?

[chrisjj]

Did you reformat it for the Creative file system?

No, I now I see "Note that booting to the OF correctly will require to reformat the player for the OF" and when I do that, the Original Firmware works. So my bad - sorry. I retract the report.

FTR, booting Rockbox now gives "Bad checksum" - no surprise there.

[chrisjj]

Issue 1 - On Now Playing (a.k.a. WPS), Select can cause crash.
* The file set is here

Amaury, If you don't see the issue with that file set, let me know and I'll check it on another ZEN unit.

[pamaury]

Your link seems broken, I get a 404 error.