Installation / Removal > Apple - Installation/Removal

Nano gets stuck in connection mode, or original firmware loads improperly.

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saratoga:

--- Quote from: Sims2789 on October 24, 2007, 12:12:55 AM ---
--- Quote from: safetydan on October 24, 2007, 12:04:00 AM ---Rockbox doesn't have a disk mode on iPods. The screens you're talking about are the iPod firmware emergency disk modes. There's likely something broken at the hardware level on your iPod if the iTunes restore proecss isn't working.

--- End quote ---

I see. Is the screen you get when you plug your iPod into your computer part of the disk mode? That is the screen I'm talking about, the one with the circle/slash that flashes once then goes away. That screen changed when I installed Rockbox (it's greyscale now).

--- End quote ---

I don't think it changes when you install rockbox.  You're probably just using the other disk mode in Apple's firmware (theres two of them).  

And if restoring in iTunes doesn't work, your player is broken and needs to be replaced most likely.

Sims2789:

--- Quote from: saratoga on October 24, 2007, 12:19:26 AM ---
--- Quote from: Sims2789 on October 24, 2007, 12:12:55 AM ---
--- Quote from: safetydan on October 24, 2007, 12:04:00 AM ---Rockbox doesn't have a disk mode on iPods. The screens you're talking about are the iPod firmware emergency disk modes. There's likely something broken at the hardware level on your iPod if the iTunes restore proecss isn't working.

--- End quote ---

I see. Is the screen you get when you plug your iPod into your computer part of the disk mode? That is the screen I'm talking about, the one with the circle/slash that flashes once then goes away. That screen changed when I installed Rockbox (it's greyscale now).

--- End quote ---

I don't think it changes when you install rockbox.  You're probably just using the other disk mode in Apple's firmware (theres two of them).  

And if restoring in iTunes doesn't work, your player is broken and needs to be replaced most likely.

--- End quote ---

I had a similar problem in the summer (pre-Rockbox), but restoring it at the Apple Store worked. Before it didn't work, I told Windows to restore it and it deleted all my songs (like it's supposed to) but did not restore the firmware. It would no longer load. I don't remember the exact details, but I don't think it was stuck in the "Do not disconnect" screen, and I never got the "Use iTunes to Restore" error message like I get now.

GodEater:

--- Quote from: Sims2789 on October 23, 2007, 11:34:22 PM ---Also, I believe Linux and Windows detect it as a drive but one without any media. Windows detects it as "Removable Disk" but says it has 0 bytes on it.

--- End quote ---

Are you saying that under linux, when you plug it in, dmesg reports not finding the partition table?

Sims2789:
Here's what I got:

,SUGGEST_OK
[  208.672000] sd 2:0:0:0: [sdb] Sense Key : Medium Error [current]
[  208.672000] Info fld=0x0
[  208.672000] sd 2:0:0:0: [sdb] Add. Sense: Unrecovered read error
[  208.672000] end_request: I/O error, dev sdb, sector 0
[  208.672000] sd 2:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
,SUGGEST_OK
[  208.672000] sd 2:0:0:0: [sdb] Sense Key : Medium Error [current]
[  208.672000] Info fld=0x0
[  208.672000] sd 2:0:0:0: [sdb] Add. Sense: Unrecovered read error
[  208.672000] end_request: I/O error, dev sdb, sector 7

GodEater:
That could be one of two things.

Cheapest to fix, and the one to hope for is a dodgy connection between your iPod and your computer. Make sure you're plugging directly into the PC, not into a hub. If that doesn't help - get a new USB cable.

If that still fails though then it looks to me like your Nano is actually dying :(

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