Support and General Use > Audio Playback, Database and Playlists
Faulty playback on Ipod Nano 4Gb 1st Gen
mikelx215:
--- Quote ---Your opinion being "The problem doesn't need to be fixed, so long as people can use the old version?"
--- End quote ---
Not at all. My opinion is that while people who are contributing to the code are contributing to the code, the people who would like to be able to use Rockbox should be able to use Rockbox. But I can see that I'm starting to be disruptive to this thread.
I'd be happy to continue this conversation over personal messages, if you'd like.
Edit: I don't have another personal media player at the moment and iPods are fairly expensive. Since I'm a high school student and have a fairly limited income, I'd rather not ship an expensive product. Sorry.
Llorean:
I think the big point you're missing, in entirety, is that Rockbox is a project for developers. It was created to scratch an itch, and anything that gets changed or improved is done by someone that wants it to happen. Users are nice, but in my opinion at least, a little user inconvenience to encourage someone to actually work on this problem is not a big deal.
mikelx215:
Fair enough. Rockbox is more than fair actually, it's a free Firmware replacement with a decent GUI. I appreciate the fact that the hundreds of people developing the software are doing this in their spare time of their own free will.
If I've upset you with my suggestion then I'd like to apologize.
I intended to suggest, not demand.
Llorean:
I may have been harsher than usual too. I've been stressed outside the forums lately, and I already went off on one users.
But in all seriousness, in the current situation it's unlikely that the problem will be fixed soon. I'd rather inconvenience people for a little while in the hopes that someone will be inconvenienced enough to take one of the steps (work on it, or loan his player for an indeterminate period) than leave the problem in existence indefinitely. In the latter case a year from now people still may be using r13990 because everybody's just bumped into the bug, downloaded the older version, said "Well, I can listen to music again, no sense sending off my player, surely someone else will" and go on with their life.
I know it's a bit of a cynical way to look at things, but you can see how long the problem's already stood up. We've got one developer who's at least curious about the problem, and I and a few other developers with Nanos have tried various things to make the problem show up on ours with the full intent to mail it to him if the problem showed up, but it just doesn't happen on all players. This also means that buying used Nanos is unlikely to help, all signs show that at least it's a small percentage of the players (I would hazard less than half) or I think we'd be hearing a lot more about it. And even if it's more than half, finding one on the first purchase isn't necessarily likely.
Febs:
I have to say, I agree with Chronon and mikelx215. If we have a bug that is significant enough to actually prevent a user from playing music on a player that has in the past supported music playback in Rockbox, I think that users should be advised that they will experience this bug if they upgrade to a current build. I don't see how it would hamper development or squashing of the bug to say to users:
"This build is known to have a bug that prevents music playback. Please read this [link to FS task] for information on how you can help us to identify and fix this bug. Otherwise, we recommend that you want until this issue is resolved before updating."
That is, after all, the basic message that people get when they ultimately find threads like this one after experiencing the problem. I don't see any legitimate downside to conveying that same information to people before they experience the frustration of installing a non-working build. A warning on the current build page would serve three purposes: (1) it would clearly and distinctly advise people how they can best help to resolve the bug, (2) it will lessen the support load in these forums and on IRC, and (3) it will help ease end-user frustration and prevent people from forming a negative opinion about the stability of Rockbox.
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