Support and General Use > Audio Playback, Database and Playlists
Faulty playback on Ipod Nano 4Gb 1st Gen
GodEater:
They can test each current build as it's released, and report on whether the problem has been fixed or not. That's how.
Chronon:
Well, that doesn't seem entirely realistic, GodEater. Probably they'll update periodically and report if the problem gets fixed. This thread and the flyspray task would quickly get bloated if those of us with this problem reported this for each firmware revision.
I would advise keeping a backup of a firmware revision in which playback works. Then update periodically to test. If a new build works report it here and in this flyspray task. In the event that it doesn't work you may revert back to the backup that does to enjoy your music.
We want to continue to test new builds so that we can provide feedback if any changes in the source fix what we are experiencing. But it's totally understandable that people don't want to languish with an unusable DAP until the problem is resolved.
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edit:
As a note, playback is still broken in recent revisions (e.g. r14627). I'm reverting to a working build to listen to music. I'll try again with a build tomorrow
Llorean:
In response to "How much testing can users do if the daily builds don't work for them?"
1) Users aren't supposed to use the daily anyway, they're supposed to use the current.
2) If the current doesn't work, not a lot. If they test a 600 revision old version, though, the testing doesn't mean anything, so it's useless to use for them to use that version either.
I understand that users don't want to have an unusable DAP until it's fixed, but the bug won't fix itself. If users choose to ignore it because "I can't do anything" it may very be a long time. I don't see very many people asking "What can I do to help?" or coming into the IRC channel, or saying "I've been learning about X in an attempt to help" but instead saying "I don't care if the bug gets fixed any time soon, I just want to play music."
mikelx215:
If I could code, I'd help with the coding. I haven't learned the skills required to help in that capacity. Maybe I'll contribute to the Themes.
The 'I don't care if the bug gets fixed any time soon, I just want to play music.' is a legitimate response. People are going to spend time setting up Rockbox, only to find that it's broken. That's going to really suck for the people who are new to Rockbox and haven't yet joined the forums.
As someone who can't directly contribute to the code, I feel that it would be nice if a stable build were to be provided when the code gets buggy. It took way too much digging to find the last working revision. It would be helpful if access to older stable binaries were available.
PS: I'm not complaining, I'm suggesting something that I feel should be done in the meantime.
--- Quote ---In response to "How much testing can users do if the daily builds don't work for them?"
1) Users aren't supposed to use the daily anyway, they're supposed to use the current.
--- End quote ---
You knew what I meant. :P
Llorean:
Again though, how does having users use a working version help move toward fixing the bug at all?
None of their testing means anything (it's days, weeks, months out of date) and it encourages them to NOT work on the problem.
I've said this several times: This problem does NOT happen on any developer Nanos, so it is highly likely that someone experiencing the problem will have to do a decent amount of work on this. This means that you should be saying "How can I learn to help" rather than "Please give me a build that works."
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