Cannot connect iPod to computer

[adanufgail]

Hi, I did a search for this on the forums and didn't find anything.

I just recently installed Rockbox on my 30 GB iPod video. I didn't encounter any problems until I went to reconnect it to my computer to add more music. While in Rockbox it just sat there. I tried restarting, but it simply went back to Rockbox's main menu. I then booted into Disk mode, which didn't even give me a "Do not disconnect" message, jumping straight to "OK to disconnect" every time. It is not detected by my computer, and I have to hard reboot it every time as sits there frozen after I unplug it.

Any suggestions?

[LambdaCalculus]

If you're using Windows or MacOS X with iTunes, did you enable disk use in iTunes first?

As silly as it sounds, it helps.

[adanufgail]

I'm using Windows, and...I'm not sure I have iTunes installed. The iPod itself isn't recognized at all by Windows, almost as if I never plugged it in.

[LambdaCalculus]

You'll have to download iTunes, then. You don't need to use it to sync music to your iPod now, since Rockbox allows drag-and-drop, but you at least need it to enable disk use and to restore your iPod if ever need be.

[adanufgail]

I did just install it, but I can't seem to find the Enable Disk Usage option. If it's on the screen with the iPod information, I can't get to it as iTunes (like Windows) can't see the iPod at all.

[bluebrother]

Does your computer show any reaction when you plug in the Ipod? If Itunes doesn't recognize the Ipod your cable might be broken or the USB port might have some issues. Have you tried a different PC?

[adanufgail]

well, I had plugged it in and it was working fine about an hour ago, but I'll check upstairs quickly.
...
Yeah, it works upstairs, but none of the USB ports down here work.
I'll let you know if rebooting this helps it.

Yep, that was it. Apparently I must have disconnected it after updating the firmware without using the safe remover. Rebooting fixed it.