Most of us don't use iTunes or the Apple software. We didn't write it. We didn't make it do what it did. We don't know how it works. Ask Apple. They wrote the software. They know how it works. I'm honestly confused why you expect a forum that is for Rockbox only to have any help for you. Not only that, but you posted a non-installation question in the installation area showing that you had no interest in following our guidelines.
I'm not sure why you want help from a group of people that you haven't really showed a lot of respect toward in the first place.
We aren't experts in that software, so even if we could help, you would get better help somewhere else. But since it's entirely off topic, you've basically provided spam in our forums, essentially equivalent to asking for help using Windows Media Player on Vista in a Linux forum. They both run on computers, but just because people in the Linux forum own computers doesn't mean they expect to be asked about *any* computer question.