Hello,
OK. Computer 1, where we're trying to get the Photo working.
Computer 2, has no iTunes and the iPod Video works fine, Photo does not.
Video works fine on computer 1 which does have iTunes, this indicates that it's not any of the computers but the Photo that's at fault, hence why I asked if a restore to factory defaults would help, then trying to install on computer 2 (just for added security).
H.