Problem in upgrading

[Egor]

when i open rockbox utility to upgrade it on my sansa, arrive this advise "Network error: Request aborted. Please check your network and proxy settings." somebody can help me to know how to reset my network settings??thanks in advance

[Chronon]

You might mention what the proxy settings are in Rockbox Utility.

[bluebrother]

As always, please post the output of the Help / Troublshoot / System Trace and System Info dialogs. And tell us about your network setup (do you need to use a proxy?)

[Egor]

thanks for your interestment.no, i don't need to use a proxy, so i do not understand why i have to configure my network connection, because otherwise works great.also i don't know how to have the output of system trace.


this is system info dialog:

OS
CPU: i686
System: Linux
Release: 2.6.31-21-generic
Version: #59-Ubuntu SMP Wed Mar 24 07:28:56 UTC 2010
Qt version 4.4.3

Username
root

Attached USB devices
VID: 046d PID: 0896, OEM Camera
VID: 046d PID: c030, Logitech Inc. iFeel Mouse
VID: 0781 PID: 7421, SanDisk Sansa e280
VID: 1d6b PID: 0001, Linux 2.6.31-21-generic uhci_hcd UHCI Host Controller
VID: 1d6b PID: 0002, Linux 2.6.31-21-generic ehci_hcd EHCI Host Controller

Filesystem
/, 49922 MiB available
/proc, 0 MiB available
/sys, 0 MiB available
/sys/fs/fuse/connections, 0 MiB available
/sys/kernel/debug, 0 MiB available
/sys/kernel/security, 0 MiB available
/dev, 496 MiB available
/dev/pts, 0 MiB available
/dev/shm, 496 MiB available
/var/run, 496 MiB available
/var/lock, 496 MiB available
/lib/init/rw, 496 MiB available
/proc/sys/fs/binfmt_misc, 0 MiB available
/home/franzisk/.gvfs, 0 MiB available
/media/Sansa e280, 4119 MiB available

[gevaerts]

Are you by any chance using a 32-bit Rockbox Utility on a 64-bit linux install?

[karashata]

Uh... gevaerts, I'm pretty sure i686 is 32-bit...

[gevaerts]

Uh... gevaerts, I'm pretty sure i686 is 32-bit...

I am too, but I'm not sure if that 686 is real, or if it could be an artefact of running a 32-bit binary on 64-bit as well.

[bluebrother]

Please also post the output of the System Trace window after trying to install. The System Info looks ok, so this doesn't help in resolving the problem. Also, please check the proxy settings in the configuration (if in doubt set it to disabled instead of system values).

[Egor]

i don't now what is exactly the "system trace window"...is on Rockbox Utility?this is the output trying to install RockboxUtility via terminal (proxy settings are already disabled)


franzisk@franzisk-laptop:~$ sudo /home/franzisk/RockboxUtility-v1.2.6/RockboxUtility
[sudo] password for franzisk:
/home/franzisk/RockboxUtility-v1.2.6/RockboxUtility: 1: ELF

: not found
/home/franzisk/RockboxUtility-v1.2.6/RockboxUtility: 2:
�v: not found
/home/franzisk/RockboxUtility-v1.2.6/RockboxUtility: 3: Syntax error: "(" unexpected

[bluebrother]

The output of the Help / Troubleshoot / System Trace window is the System Trace

[Egor]

help output (if help output is under system info command in rockbox utility) is the opening of the page on rockbox utility on the site (http://www.rockbox.org/wiki/RockboxUtility)....

[bluebrother]

help output (if help output is under system info command in rockbox utility) is the opening of the page on rockbox utility on the site (http://www.rockbox.org/wiki/RockboxUtility)....

I don't understand what you're saying. You're linking to the Rockbox Utility wiki page which has nothing to do with the output of the program I've asked for. Are you trying to get help or to confuse people? You've found the System Info output, so finding the System Trace output can be considered trivial.

[Vague Rant]

[Egor]

in my case, this is the window and the choices...

[bluebrother]

Update Rockbox Utility. We don't support any old versions at all.