I'm having the exact same issues as Fate. My e280 arrived today from Newegg and according to the Info tab, it's a v01.02.18A. Based on what I've found in this and other forums, that's an e280 and NOT an e280R.
I've made sure to switch to MSC mode, and drive G:\ is the main Sansa drive on my system. I've told the Utility it's a Sansa e200 series and pointed it to G:\ , but I still get the message "No Sansa found".
Fate: Any luck with your situation?
I've downloaded Sansapatcher and it seems to recognize the device.http://drop.io/spscreen
As I'm new to the whole Rockbox thing, I'm reluctant to proceed because I'd hate to brick this new player. I think I'll spend a little more time going through the Sansa documentation and the manual installation steps before going further.
Anything else I should be aware of?
My curiosity got the best of me. Sansapatcher ran fine and I installed RB manually with no issues.