Rockbox Technical Forums

Installation / Removal => Rockbox Utility => Topic started by: doublea71 on January 14, 2012, 07:27:07 PM

Title: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: doublea71 on January 14, 2012, 07:27:07 PM
 I get this message over and over. Not sure how to fix.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: saratoga on January 14, 2012, 07:35:46 PM
Obvious question: did you give it the correct mount point for your device?
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: doublea71 on January 14, 2012, 07:40:16 PM
To be honest, I'm not sure what that is. I'm just given that message. I apologize for not being very computer-literate.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: saratoga on January 14, 2012, 07:44:06 PM
Its the path to your player.  Take a look at the install directions:

http://download.rockbox.org/daily/manual/rockbox-ipodvideo/rockbox-buildch2.html#x4-90002.2.1

Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: doublea71 on January 14, 2012, 07:50:40 PM
It first tells me to select a device in the file system. When I click on the C:drive in the rockbox installer and try to highlight the info in the dropdown (there's only one choice), it does not move that information up. It just stays blank except for the 'C:' at the beginning of the menu.  I cannot change the path, but I'm sure it is in the C drive...???
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: tpijag on January 14, 2012, 09:58:50 PM
I very much doubt your I-pod is your C: drive.  Whatever os you are using has a file manager / explorer. Open it and find the correct drive.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: doublea71 on January 14, 2012, 11:14:38 PM
My OS is Windows 7 Home Basic...the ipod is read as a mass usb storage device, but it's flagging it and saying it needs to uninstall it...I'm not sure what the heck I need to do. I'll check back later. Thanks for those who've responded so far.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: bluebrother on January 16, 2012, 02:47:41 AM
I very much doubt your I-pod is your C: drive.  Whatever os you are using has a file manager / explorer. Open it and find the correct drive.

C: is definitely not your Ipod's drive letter -- C: is the system drive on Windows (unless you did some magic to change that, and that's very sophisticated if possible at all). However, Rockbox Utility should be able to automatically detect the correct mountpoint -- did you actually try to use that? Make sure you have Itunes closed.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: doublea71 on January 16, 2012, 03:49:13 AM
I did download it with the utility...could it be a setting in itunes that I need to disable? After I plug in the ipod, itunes automatically opens. I do close it, but perhaps it's doing something still? I don't know exactly. I did install a companion program for itunes that identifies songs/albums that aren't properly tagged...that program opens automatically with itunes. I have since uninstalled it, but I haven't tried to load rockbox onto my ipod again due to time constraints. I'll give it another shot tonight (I'm on Saigon time). Thank you for your feedback and suggestions.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: bluebrother on January 16, 2012, 05:19:23 AM
Enable disk access in Itunes (this is very important!) and shut down Itunes. Use the autodetection feature of Rockbox Utility, it's 100% reliable for Ipods. If it doesn't detect a mountpoint some software is blocking access to the Ipod.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: doublea71 on January 16, 2012, 10:32:11 AM
Thank you so much - I was able to figure it out thanks to your advice. I hadn't enabled the use of disk space on itunes...but, now I can bid adieu to itunes. I appreciate your patience with less tech-savvy folk like myself.

Post Merge: January 16, 2012, 11:47:50 AM
I've just scratched the surface of this fw and it is undeniably AWESOME.

Post Merge: January 16, 2012, 02:28:01 PM
Okay, now that I'm trying to drag and drop files from explorer into the ipod with rockbox, they don't show up in the player even though they're in the location of the ipod (E:). Not sure yet why the files don't load into the player. Time for sleep.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: jax on January 31, 2012, 04:40:11 PM
I'm having this same problem and cannot figure out how to enable the disk space on my iPod 5th Generation using the latest incarnation of itunes.  I have gotten it down to a vicious circle on my Mac (there are no PC's in my house to work on):

From the first step of loading the Utility, Rockbox tells me that my iPod must be FAT formatted. On a MAC the only way to do this that I have access to is to go to Disk Utility and reformat (ERASE) the iPod using the DOSFAT format option.  Doing so will indeed reformat the disc to my renamed (ROCKBOX) FAT formatted iPod. Now the rock box utility will autodetect it, but will NOT autodect the mountpoint and will not give me an option to manually insert the mountpoint.  It will go not further than telling me it needs a mountpoint.  Now when I go back in to iTunes to enable the disc, iTunes recognizes the iPod only as a "Recovering iPod" and gives me the option to restore (to MAC format which is useless for Rockbox).  It does not give me any further options to enable the disc.  doublea71 - I'm wondering how you actually accomplished this task?  I'm at a loss.  I looked all over iTunes and could not find any other conduit to alter the ipod settings that allowed me to enable disc use.  Any clues would be appreciated.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: bluebrother on January 31, 2012, 04:54:02 PM
Doing so will indeed reformat the disc to my renamed (ROCKBOX) FAT formatted iPod. Now the rock box utility will autodetect it, but will NOT autodect the mountpoint and will not give me an option to manually insert the mountpoint.

This is not sufficient. OS X uses a different partition table format, and you need to change that format as well. The easiest way would be to get access to a Windows machine with Itunes installed. There's a description on how to do this without Itunes in the wiki: http://www.rockbox.org/wiki/IpodConversionToFAT32

Quote
Now when I go back in to iTunes to enable the disc, iTunes recognizes the iPod only as a "Recovering iPod" and gives me the option to restore (to MAC format which is useless for Rockbox).

Which is not surprising. You didn't convert the Ipod to a Winpod, you merely reformatted its data partition. These are two completely different things (even if converting to a Winpod includes reformatting the data partition). Your Ipod is now in a state that neither Itunes nor Rockbox likes. Basically the system on the Ipod is now broken (though it's easy to fix this).

Quote
Any clues would be appreciated.

Do a full conversion.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: jax on January 31, 2012, 06:49:20 PM
Thanks, Bluebrother.  Is there a way to do this without a PC running iTunes?  I don't own a PC and actually can't think of anyone nearby that I know who does...perhaps a neighbor.  I travel in the graphic arts world and PC's are doorstops to most of us  ;). 

I appreciate the fast response and the link - many thanks. 



Post Merge: January 31, 2012, 09:28:55 PM
OK, I went over to my neighbor who does have a PC running itunes.  We formatted the ipod using his itunes to MS-DOS FAT-32 successfully.  I ran the RockBox utility once again and got the same message that it needed a mountpoint. 

I'm at a loss.  Any further suggestions?

Post Merge: January 31, 2012, 09:30:36 PM
PS The rockbox.org server seems to be down as I could not access the link, nor the homepage

Post Merge: February 01, 2012, 11:11:04 AM
OK, just to confirm; I was able to access the link you provided this morning (thanks).  The first method provided in that link is exactly what I went through to reformat the iPod - Using a PC running Windows plugged it in and via iTunes had it reformat the iPod (which it did indeed ask to do straight off).  All the automatic options are un-ticked except the one that says "manually manage music and videos",  and the "disc access" option was checked, albeit greyed out so I could not have selected it anyway. 

Coming back to my Mac and plugging it in it recognizes it as an MSDOS FAT32 in Windows format.  Rockbox Utility still cannot find a mounting point though.  ???  This is a 5th generation 80gb iPod.  In the INFO window under settings the format does indeed come up as Windows. 
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: roggae on May 18, 2015, 12:54:30 PM
so i am having this same issue but need to clarify something.  do i need to format my ipod if i am using OS X?  thanks
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: saratoga on May 18, 2015, 02:39:06 PM
so i am having this same issue but need to clarify something.  do i need to format my ipod if i am using OS X?  thanks

You need to reformat it if its not FAT32. 
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: roggae on May 18, 2015, 05:43:39 PM
so i am having this same issue but need to clarify something.  do i need to format my ipod if i am using OS X?  thanks

You need to reformat it if its not FAT32.

hey!  thanks for responding.  so i went through the FAQ and all the docs on .org and still am having issues.  it's formatted fat32 but now i cant get it to recognize my ipod as a drive or anything.  here is my .log:

Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: saratoga on May 19, 2015, 11:10:39 AM
Screwed up partitions maybe. How did you convert it to fat32 ? Does the player boot?
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: roggae on May 19, 2015, 11:40:12 AM
Screwed up partitions maybe. How did you convert it to fat32 ? Does the player boot?

i converted it using disk utility in OSX.  the player does not boot.  thanks for responding.  i really put a lot of time into this yesterday and totally thought i had it figured out.  i definitely agree the partitions are jacked.  any suggestions on how to fix 'em?

thanks again!
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: saratoga on May 19, 2015, 12:53:52 PM
I don't think the disk utility will work. As I recall there are specific instructions in the manual or wiki for converting. That or you need windows iTunes.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: bluebrother on May 19, 2015, 02:17:23 PM
I actually answered pretty much the same question years ago in this very thread. When resurrecting an old thread please read it completely, not only parts. I did state that reformatting is not the proper way to convert an Ipod. That is exactly the problem that was discussed earlier (i.e. on the previous page) and is also exactly the problem you're facing.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: roggae on May 19, 2015, 06:37:07 PM
Doing so will indeed reformat the disc to my renamed (ROCKBOX) FAT formatted iPod. Now the rock box utility will autodetect it, but will NOT autodect the mountpoint and will not give me an option to manually insert the mountpoint.

This is not sufficient. OS X uses a different partition table format, and you need to change that format as well. The easiest way would be to get access to a Windows machine with Itunes installed. There's a description on how to do this without Itunes in the wiki: http://www.rockbox.org/wiki/IpodConversionToFAT32

Quote
Now when I go back in to iTunes to enable the disc, iTunes recognizes the iPod only as a "Recovering iPod" and gives me the option to restore (to MAC format which is useless for Rockbox).

Which is not surprising. You didn't convert the Ipod to a Winpod, you merely reformatted its data partition. These are two completely different things (even if converting to a Winpod includes reformatting the data partition). Your Ipod is now in a state that neither Itunes nor Rockbox likes. Basically the system on the Ipod is now broken (though it's easy to fix this).

Quote
Any clues would be appreciated.

Do a full conversion.

i did this from the root in terminal but got this crazy hang up.  i read the thread.  i'm sorry if i made you mad.  i'll try it again.  once again, i'm sorry if i made you mad.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: saratoga on May 19, 2015, 09:27:15 PM
Ah well if you already know that you need to follow those instructions, you should mention that and ask for help if needed.  Otherwise its just me wasting your time guessing whats wrong. 
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: roggae on May 19, 2015, 10:37:13 PM
thats the thing, i followed those directions and arrived at this point. 
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: saratoga on May 19, 2015, 10:47:46 PM
thats the thing, i followed those directions and arrived at this point.

Ok, then explain what you did.  There is no point in asking for help if you don't explain the problem you ran into...
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: roggae on May 20, 2015, 08:20:33 PM
ok.  so i followed the steps in http://www.rockbox.org/wiki/IpodConversionToFAT32 to a T and once i was finished received an error "permission denied".  i opened the rockbox app via sudo in terminal.  here is my
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: roggae on May 20, 2015, 08:23:12 PM
tried again and got a different error: http://pastebin.com/MyNpSb3e
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: saratoga on May 20, 2015, 08:37:35 PM
ok.  so i followed the steps in http://www.rockbox.org/wiki/IpodConversionToFAT32 to a T and once i was finished received an error "permission denied".

And?

Anyway, those logs are so long that they're cut off by the maximum post length.  I don't think they're useful here anyway, but if you needed to post one, try pastebin so that people can actually read the whole thing. 
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: roggae on May 20, 2015, 11:27:47 PM
ok.  so i followed the steps in http://www.rockbox.org/wiki/IpodConversionToFAT32 to a T and once i was finished received an error "permission denied".

And?

Anyway, those logs are so long that they're cut off by the maximum post length.  I don't think they're useful here anyway, but if you needed to post one, try pastebin so that people can actually read the whole thing.

ah.  yeah.  good call.  will need to learn how/what pastebin is.  basically i follow those steps and i get one of two errors: "cannot find/possibly not an ipod" or "ipod not found".  i'm doing everything from cmd line.  it's fairly simple, but i must be doing SOMETHING wrong i just dont know what?!?!?

EDIT: PASTEBIN IS EASY! http://pastebin.com/MyNpSb3e
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: roggae on May 25, 2015, 10:12:27 AM
well i've been trying on and off and still can't get the darn thing rockboxed.  bummer. 
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: roggae on May 25, 2015, 11:57:07 AM
Thanks, Bluebrother.  Is there a way to do this without a PC running iTunes?  I don't own a PC and actually can't think of anyone nearby that I know who does...perhaps a neighbor.  I travel in the graphic arts world and PC's are doorstops to most of us  ;). 

I appreciate the fast response and the link - many thanks. 



Post Merge: January 31, 2012, 09:28:55 PM
OK, I went over to my neighbor who does have a PC running itunes.  We formatted the ipod using his itunes to MS-DOS FAT-32 successfully.  I ran the RockBox utility once again and got the same message that it needed a mountpoint. 

I'm at a loss.  Any further suggestions?

Post Merge: January 31, 2012, 09:30:36 PM
PS The rockbox.org server seems to be down as I could not access the link, nor the homepage

Post Merge: February 01, 2012, 11:11:04 AM
OK, just to confirm; I was able to access the link you provided this morning (thanks).  The first method provided in that link is exactly what I went through to reformat the iPod - Using a PC running Windows plugged it in and via iTunes had it reformat the iPod (which it did indeed ask to do straight off).  All the automatic options are un-ticked except the one that says "manually manage music and videos",  and the "disc access" option was checked, albeit greyed out so I could not have selected it anyway. 

Coming back to my Mac and plugging it in it recognizes it as an MSDOS FAT32 in Windows format.  Rockbox Utility still cannot find a mounting point though.  ???  This is a 5th generation 80gb iPod.  In the INFO window under settings the format does indeed come up as Windows.

this is EXACTLY the problem i'm having.  did you manage to get it working?
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: roggae on May 30, 2015, 02:04:08 PM
not that anyone cares, but i got rockbox to work by using a PC to install.  not sure why this worked but if anyone know i'd be interested to hear why.
Title: Re: Ipod Video 5th Gen: No mountpoint given message. Can't install. Any tips?
Post by: bluebrother on May 31, 2015, 03:38:49 PM
well i've been trying on and off and still can't get the darn thing rockboxed.  bummer. 

Try the conversion again. When it fails copy the content of Terminal ans pastebin it -- right now it's impossible to say what could be causing the error, since the trace Rockbox Utility provides doesn't know about your previous conversion attempt. And since that failed Rockbox Utility can't work as expected.