Rockbox Technical Forums

Support and General Use => User Interface and Voice => Topic started by: mrmagic526 on May 31, 2007, 10:45:57 AM

Title: 80 gig ipod freezes at random.
Post by: mrmagic526 on May 31, 2007, 10:45:57 AM
It's not all the time and but it'll keep playing music but you cannot adjust volume and it won't respond to key presses.  The only thing you can do is a forced reset.  Several have mentioned this problem in a custom build forum but we all tried it with the standard build and have the same result.  With and without custom wps's.    I tried with a fresh install.  It's not all that frequent but it'll happen mostly if you are doing multiple things at a time.  Updating the database while playing for example.

By the way thanks for the great work in getting this to function on the 80gig.  I love rockbox and have been dieing for the day it would work on my 80 gig.  Thanks for your efforts.

Magicman

Title: Re: 80 gig ipod freezes at random.
Post by: dommo on June 01, 2007, 05:36:36 AM
Same problem here, it gets between 1-2 tracks before freezing on screen, no buttons work, however the music carries on, and the backlight still functions as normal. I wondered if it was because I was using my Apple firmware database as apposed to the one rockbox builds, but I just tried opening songs from iPod_Control and it got as far as track 3 before crashing this time. Each time I've started it off and not used it, so it's not multi-tasking that's doing it.
I'm hoping it's me being as thick as something thick, and have missed something obvious, if so, apologies!

Other than this issue, I'm loving rockbox again! Cheers for the patch devs


Edit - oddly, I installed some themes, and the font pack, (using "minty blue" now) and since then, no crashes. Try putting on the font pack?  ???
Title: Re: 80 gig ipod freezes at random.
Post by: lini on June 03, 2007, 05:07:24 AM
Happened to me once - touching the scrollwheel turns on backlight but none of the buttons work. I just waited for the backlight to turn off and then tried again and it worked. The build I am using is not a recent one - a week and a half old i think.
Title: Re: 80 gig ipod freezes at random.
Post by: alteredbeast on June 03, 2007, 09:38:27 AM

Same problem here, it gets between 1-2 tracks before freezing on screen, no buttons work, however the music carries on, and the backlight still functions as normal.

Edit - oddly, I installed some themes, and the font pack, (using "minty blue" now) and since then, no crashes. Try putting on the font pack?  ???

I have the exact same problem with my 80GB. It is a more frequent problem than you describe. I don't think it has anything to do with the iPod database (which I'm not using) or the font pack (which I am using). The only way to recover once this happens is to hold down Menu-Select until it restarts.
Title: Re: 80 gig ipod freezes at random.
Post by: mrmagic526 on June 03, 2007, 11:14:56 PM
yup it's not all that often but I haven't found any common thing that would cause it.   Sometimes it's just playing music and it's stuck as described...

Magicman
Title: Re: 80 gig ipod freezes at random.
Post by: GodEater on June 04, 2007, 02:11:17 AM
Can I ask what this thread has to do with installation issues ?
Title: Re: 80 gig ipod freezes at random.
Post by: peteypiefrogworth on June 04, 2007, 10:52:49 PM
@GodEater: So, if it's something else like User Interface and Voice, can a moderator move it to the right forum?
I didn't start the thread, but it's an important issue affecting a lot of 80GB iPod users, so it'd be nice if somebody in know did look at it.

That said, certain mysterious circumstances do lessen the likelihood of freezing (I was finding it happened more with certain WPSes over others for some reason). So, no worries.
Thanks!
Title: Re: 80 gig ipod freezes at random.
Post by: cool_walking_ on June 05, 2007, 10:47:48 PM
I'd just like to say that I've had this on my 60GB, using r13357-070508 (it has also happened on older builds). It's very rare. I'll try the latest build and post back if it happens again.
Title: Re: 80 gig ipod freezes at random.
Post by: maromba on June 06, 2007, 04:53:05 PM
Same happens here, if I listen up to 3 songs it freezes, i'm using EvilG build... And there's nothing related to using album art, because i'm not using.
Title: Re: 80 gig ipod freezes at random.
Post by: peteypiefrogworth on June 06, 2007, 05:29:51 PM
Problems related to EvilG build should only be talked about in his thread. I've certainly had the problems using his build, but I think it's clear they happen regardless of it.
We'll have to wait and see, I think - repeated utterances to the tune of "Yeah, it happens to me too" are pretty useless for the developers! I think the salient facts are:



That's it. Nobody knows what causes it - it seems fairly random. As with some other users, I had it happen a whole lot a few days ago, but now (under basically same conditions), I've been completely clear for some time!
Title: Re: 80 gig ipod freezes at random.
Post by: LinusN on June 07, 2007, 12:57:04 AM
It is also very important to know if this is a 5.5G issue or not, and if it only affects the 80GB models.
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on June 07, 2007, 02:09:32 AM
i have totally the same problem, my iPod 5gen 80gb freezes at random audio files

i tryed different releases, different builds from this forum from evilg, jul... nothing helps


please advice what to do
Title: Re: 80 gig ipod freezes at random.
Post by: GodEater on June 07, 2007, 03:58:36 AM
Just to add my own comments to this :

Hasn't happened to me at all.
Title: Re: 80 gig ipod freezes at random.
Post by: DefineByte on June 07, 2007, 03:59:51 AM
I frequently have the keys not responding on a 5G 30GB while listening to music but it fixes itself after the backlight has switched off and on again. I don't know if it's related.
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on June 07, 2007, 05:47:40 AM
no its does't respond in any way
music is still playing but screen freezes

only thing i can do is reset :(
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on June 07, 2007, 06:48:12 AM

Just to add my own comments to this :

Hasn't happened to me at all.


what gen ? 5 or 5.5 ?
wich build exactly do u using?
Title: Re: 80 gig ipod freezes at random.
Post by: GodEater on June 07, 2007, 07:50:53 AM
80GB, so 5.5G - I'm using a build from today - svn rev is 13583.

I update a couple of times a week usually. Sometimes once a day.
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on June 07, 2007, 08:02:07 AM
i have 80gb and its 5gen

ok, than its realy does't matter if you update often

hmm... what is the problem than :(
mine is freeze up again
Title: Re: 80 gig ipod freezes at random.
Post by: DefineByte on June 07, 2007, 08:02:32 AM

no its does't respond in any way
music is still playing but screen freezes

only thing i can do is reset :(

It was more me just saying vaguely similar weirdness happens on 5G 30GBs.
Title: Re: 80 gig ipod freezes at random.
Post by: GodEater on June 07, 2007, 10:16:03 AM

i have 80gb and its 5gen

No, it's a 5.5G

Quote

ok, than its realy does't matter if you update often

Huh?

When did you last update yours ?
Title: Re: 80 gig ipod freezes at random.
Post by: knight4led on June 07, 2007, 12:37:34 PM
Mine has been freezing on SVN builds and the EvilG build, so I think we can toss that out.

However I would urge people to try something when they notice the freeze:
Press menu once and wait, mine seems to take a minute or so, but it usually recovers.

I was resetting at first, but upon seeing the freeze, pushing menu, then deciding that I'd rather finish listening to my album than reset, I noticed it eventually recovered.
Title: Re: 80 gig ipod freezes at random.
Post by: peteypiefrogworth on June 09, 2007, 01:33:27 AM
I just discovered something, for what it's worth... When it started happening, I disabled various processing things like Crossfeed and ReplayGain, and sometime not long after (presumably after a reboot), it basically stopped happening.

Today I was listening to an older album and thought "Hey, I should put ReplayGain back on!"
I did so, and literally almost immediately I got the freezing problem. Twice.

I've disabled it again and rebooted, and it seems ok so far, although who knows.

So... ReplayGain? Or could it just be some kind of load threshold? IANAP, so this is just an observation...
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on June 11, 2007, 10:07:41 AM
but ReplayGain already disabled at my rockbox, and its freeze still :*(
Title: Re: 80 gig ipod freezes at random.
Post by: GodEater on June 11, 2007, 10:28:44 AM
Are you using a build from today ?
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on June 11, 2007, 12:59:08 PM
i tryed different builds

after you said so, i will try current one
Title: Re: 80 gig ipod freezes at random.
Post by: peteypiefrogworth on June 11, 2007, 10:43:43 PM
Oops, got the freezing today, and ReplayGain is certainly off.

@GodEater: not a very recent build - have there been some relevant updates? Thanks.
Title: Re: 80 gig ipod freezes at random.
Post by: GodEater on June 12, 2007, 02:20:33 AM
Given we don't know what's causing the problem - how could I know if there's been a relevant update?

We only ask when people are reporting a problem that they keep their build up to date so that when / if a developer has a clue about it, he knows the people with the issue are on up-to-date code.
Title: Re: 80 gig ipod freezes at random.
Post by: peppo on June 15, 2007, 01:11:56 PM
Had the same problem today, 5.5g 80 GB iPod, using Rockbox r13631-070615. Interface freeze 2 minutes into a song, playback continued. Had to reboot, did not solve itself.
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on June 15, 2007, 06:46:56 PM
using up-to-date build, but it still did't solve my problem  :'(
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on June 17, 2007, 11:15:23 AM
it gets freeze after few compositions of any album :(

need help, dont want to delete rockbox
Title: Re: 80 gig ipod freezes at random.
Post by: jackel on June 18, 2007, 08:14:32 PM
Same problem on my 80g with the most current version.  Just putting in my 2 cents.
Title: Re: 80 gig ipod freezes at random.
Post by: GodEater on June 19, 2007, 06:43:44 AM
Can we get an indication from those that have reported this as to whether you use the database or not ?
Title: Re: 80 gig ipod freezes at random.
Post by: woodparis on June 19, 2007, 05:11:21 PM
I use the database and I have the exact same problem, it freeze and I have to wait that my battery gets empty...


And By the way, the scrooling is damn slow...otherwise thank you guys !!!  

I may have a battery problem when it comes to charging it to report but let me try again to be sure about what I am going to report.

Once again thank you for this great job !
Title: Re: 80 gig ipod freezes at random.
Post by: GodEater on June 20, 2007, 01:45:32 AM

I use the database and I have the exact same problem, it freeze and I have to wait that my battery gets empty...


Let's be clear on this - no-one has to wait for the battery to drain. Just perform Apple's hard reset and boot back into Rockbox again.
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on June 22, 2007, 05:09:09 AM
i dont use database, and problem still getting me crazy -
more than that my ipod 80gb 5g started to freeze allmost on the first composition.

switched to APPLE OS, until i'll find out problem to be sovled

sorry for my english ;)
Title: Re: 80 gig ipod freezes at random.
Post by: GodEater on June 22, 2007, 05:49:07 AM
How can you switch to the Apple OS if you were never using the database ?

Did you have two copies of your music on the iPod ?
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on June 24, 2007, 10:49:32 AM
yes, in DB i have different music than in folders  ::)

switching is easy, pushing MENU when reset
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on June 26, 2007, 04:02:37 AM
freeze is not dependable from audio codec

flac, mp3, ape - same thing

and it does't denpeds from skin - any skin and it still freeze


ps. still sorry for my english  :'(
Title: Re: 80 gig ipod freezes at random.
Post by: dip on June 26, 2007, 11:12:37 AM
I had the freezing problem once with my iPod 5.5G 80GB. It was freezing during playback of an ogg file. The only unusal thing I recognized was that the ogg file was over 10 minutes in length which is unusual for my music (and yes, I use the database).

But I had "freezing" my iPod already several times not during playback but during it was turned off. That means when I tried to turn it on it did not react (except on pressing Menu und Select to reboot). Sometimes when trying to turn on I guess I saw a battery symbol (or a similar icon) centered in the middle of the screen only for a split second (but without the display light turned on) and then the iPod was dead and I had to reboot. Since the display light was not turned on it was hard to recognize and I may have missed it sometimes.

I don't know if this is related to the originally reported freezing problem but the shown (battery) symbol may give an indication in the direction of the bug.
Title: Re: 80 gig ipod freezes at random.
Post by: cool_walking_ on June 28, 2007, 12:07:50 AM
I also get the issue that dip described. I don't think it's related though, because I almost always get that issue, but I still haven't had the original issue (the one this thread is relating to) for a long time.  I was using the database for a short time a long time ago. I can't remember if the freezing was happening when I was using the database. I'll start using the database and see if it happens again.
Title: Re: 80 gig ipod freezes at random.
Post by: cool_walking_ on July 02, 2007, 06:36:02 AM
As a reminder, I have a 60GB 5G iPod.

For reference below, message 1:
Quote
Searching... 0 found ()
and message 2:
Quote
Searching... 0 found (PLAY/PAUSE to abort)


Build r13609-070610:

Navigating in the database gives message 1, then 2, before showing the "folder".
Sometimes when navigating, message 2 says "8 found" instead of "0 found". (tried in numerous "folders" with different amounts of songs/artists/etc, with only either 0 or 8 found)

Choosing "Database" from the main menu or returning to the database from the "now playing" (don't know the official name, the screen with the progress bar) screen shows 1-2-1-2, before showing the database.

Choosing "Database" from the main menu when the database is not initialised:
Quote
Database is not ready
Initialize now

SELECT = YES
Any other = NO
Select successfully builds the database. Any other button press returns to the main menu. Scrolling causes the freeze mentioned in this thread.

It hasn't frozen during playback so far (using database).

Build r13764-070702 (only used for a couple minutes):

Same as above, but navigating in database seems to only give each message once, instead of twice each. Sometimes only message 1 appears to be shown, but it could be that its just flashing too fast for me to see it. Sometimes messages 1-2-1 are shown, but this could again be because its flashing too fast.

EDIT:

Ooh! I just got halted playback and:
Quote
Undefined instruction
at 16ABE4FA
(Not in the style of the normal messages, it's tiny white text on top of the last thing shown on the screen)

I got a similar message once before on a different build, but at C0EDBABE. Not sure if it was the same "Undefined instruction".

... And while writing that...
Quote
Data abort
at 000371F0


I have a hunch this is unrelated, so sorry in advance for flooding the thread with unrelated information.

...and
Quote
Undefined instruction
at 00037D84


EDIT 2: the messages in that edit came during playback.

EDIT 3: "Data abort at 00000002". I think we get the idea that this is going to keep happening, but I thought maybe the memory addresses might mean something to you.
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on July 02, 2007, 07:55:46 AM
no problem at my ipod 60gb :(

and my new 80gb is  :o
still no solution from coders?
Title: Re: 80 gig ipod freezes at random.
Post by: GodEater on July 02, 2007, 08:24:50 AM
It's hard to find a solution to something which hasn't happened to any of the developers. We don't know what causes it because it doesn't happen to us.
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on July 04, 2007, 09:03:38 AM
ouh man
any clues or how to report this bug propperly for developers to get it fixed! i love rockobx, cant live without it !  :'(
Title: Re: 80 gig ipod freezes at random.
Post by: pondlife on July 04, 2007, 12:21:16 PM
Best place for a bug report is Flyspray.  

But first, ensure you're running the latest, unpatched build (including bootloader) and have reset to all default settings.  

Then see if you can find a recipe that causes the freeze (e.g. playing a particular track, or skipping tracks quickly, or maybe a particular plugin).

(If it all seems stable with default settings, switch back to your preferred settings/WPS/theme etc and see if that makes a difference.)

pondlife
Title: Re: 80 gig ipod freezes at random.
Post by: aressto on July 05, 2007, 03:02:42 AM
what is flyspray?

im runing latest build everything on default (bootlader was not updated for a long time, right? )

will try to find a recipe for a 100% freeze :) what should i do then?