Rockbox Technical Forums

Installation / Removal => Rockbox Utility => Topic started by: bassmiket on April 27, 2017, 07:19:27 AM

Title: Installing Rockbox on Sansa Clip+
Post by: bassmiket on April 27, 2017, 07:19:27 AM
Hello, looking to install Rockbox for the first time, I've downloaded and installed the Rockbox Utility on Windows 10, although my PC recognises my device it is not assigning a drive name (screenshot attached), therefore the utility will not proceed, when I select "autodetect" a pop up says "Rockbox Utility has stopped working" and shuts down the program. Is this a common problem or an issue with the device, any help welcomed

Cheers
Mike
Title: Re: Installing Rockbox on Sansa Clip+
Post by: saratoga on April 27, 2017, 08:48:13 AM
You need to put the device into Msc mode. If it doesn't have a drive letter you are in MTP mode.
Title: Re: Installing Rockbox on Sansa Clip+
Post by: bassmiket on April 27, 2017, 09:34:34 AM
That worked, thanks for the quick advice Saratoga!