Rockbox Technical Forums

Installation / Removal => Rockbox Utility => Topic started by: OatsNraisin on August 10, 2013, 12:23:19 PM

Title: Cannot install rockbox on Sansa Clip+
Post by: OatsNraisin on August 10, 2013, 12:23:19 PM
Hello all,

I am having trouble installing Rockbox on my Sansa Clip+.  I am using the Rockbox utility.  Every time I attempt to install the firmware, everything works perfectly.  However, once I eject, power off and re-start my device, Rockbox does not load.  I'm really not sure what the problem could be, and your help/input is much appreciated.  Perhaps this is a common problem with the sansa clip+, as I believe I have done everything right according to the rockbox manual, and changed no settings other than changing the USB mode to MSC.

Thanks in advance for the help!
Title: Re: Cannot install rockbox on Sansa Clip+
Post by: saratoga on August 10, 2013, 02:48:05 PM
Usually this means you have a different player then you think you do or that you've selected the wrong drive letter.
Title: Re: Cannot install rockbox on Sansa Clip+
Post by: OatsNraisin on August 10, 2013, 02:53:39 PM
I am sure I am installing for the right player.  This is also the only device plugged into the computer at this time, so there's no chance that I'm installing it on the wrong device
Title: Re: Cannot install rockbox on Sansa Clip+
Post by: [Saint] on August 10, 2013, 03:49:49 PM
Is auto-detection of the mount point working?

You're *absolutely* sure you're not installing to C:, some other system disk, or possibly even the sdcard of the device? None of those will end in the result you want, but all will "succeed" (the installation is simply placing a file on the disk you tell it to).


[Saint]
Title: Re: Cannot install rockbox on Sansa Clip+
Post by: OatsNraisin on August 10, 2013, 03:59:15 PM
Actually, I was in fact using the incorrect drive letter.  Oops! Rockbox is loaded and working fine now.  Thanks!