Rockbox Technical Forums

Installation / Removal => Manual Installation => Packard Bell - Installation/Removal => Topic started by: sorifil on December 14, 2010, 06:56:33 AM

Title: vibe 500: "Please Check HDD"
Post by: sorifil on December 14, 2010, 06:56:33 AM
hi!! I hope not to have the wrong place.
Yesterday I installed Rockbox, but to 'boot' screen will read: "Please Check HDD". I followed the instructions carefully but the MP3 player you are no longer running. I tried to restore the old firmware  but in the Packard Bell'site there is nothing.
Having formatted the mp3 player is no more the system folder, I also checked whether this was as a hidden file, but there is nothing.
Can anyone give me a hand?
thank you!
Title: Re: vibe 500: "Please Check HDD"
Post by: AlexP on December 14, 2010, 07:04:33 AM
I've put this in general as there isn't a Packard Bell sub forum at the moment for installation.  I'll see about getting one added
Title: Re: vibe 500: "Please Check HDD"
Post by: sorifil on December 14, 2010, 09:08:30 AM
look forward to some news. thank you!
Title: Re: vibe 500: "Please Check HDD"
Post by: b0hoon on December 14, 2010, 09:38:59 AM
Please read this topic:
http://forums.rockbox.org/index.php/topic,25148.0.html
Title: Re: vibe 500: "Please Check HDD"
Post by: sorifil on December 14, 2010, 10:16:37 AM
I already read that topic. and I ran all the instructions, I have also reformatted the device but whenever I get the message Please check disk ...
Title: Re: vibe 500: "Please Check HDD"
Post by: b0hoon on December 14, 2010, 10:43:38 AM
So you have the System folder and the jukebox.mi4 file in it? What is the size of file on the player? I've noticed that sometimes MSC mode is unreliable on some players based on PortalPlayer SoC. If your file size is zero, then charge the battery fully and copy the file to the System directory until it will be valid. Otherwise it is a hardware problem (probably damaged hdd).
Title: Re: vibe 500: "Please Check HDD"
Post by: sorifil on December 14, 2010, 10:54:13 AM
The reader after formatting is not inside the system folder so I can not copy the file manually jukebox.mi4, the dimensions are 27.8 gb hard drive. I have always connected the player in USB mode. The first player that worked Parfett :'(
Title: Re: vibe 500: "Please Check HDD"
Post by: LambdaCalculus379 on December 14, 2010, 12:46:57 PM
This may be a bit of a shot in the dark, but when you turn on your Vibe 500, put it to your ear and listen to the sounds that the hard drive is making. If you hear anything like a steady "click-click-click" sound, that may indicate something's wrong with the hard drive.

Again, just a shot in the dark, but it's worth trying to rule out hardware issues.
Title: Re: vibe 500: "Please Check HDD"
Post by: sorifil on December 14, 2010, 12:53:23 PM
there are no suspicious noises. Somewhere I did not manage to get the original firmware to be able to repeat the installation of Rockbox?
Title: Re: vibe 500: "Please Check HDD"
Post by: b0hoon on December 14, 2010, 04:49:19 PM
The reader after formatting is not inside the system folder so I can not copy the file manually jukebox.mi4, the dimensions are 27.8 gb hard drive. I have always connected the player in USB mode. The first player that worked Parfett :'(

I'm sorry but i don't understand what you are saying. You said that you ran all the instructions and reformatted the drive. Also you gave a proper player's disk size, so you had to be in MSC mode. So what's the problem with copying the file manually to the system directory on your player?

Here are the steps necessary to recover the player:

1. Make sure that you have your player fully charged (or almost fully). Connect it to the external charger for about two hours, or through the USB cable (charging will take more time in this case).

2. After charging it, connect it through the MSC mode in order to access the drive as a mass storage.

a) turn off the player (Original Firmware).
b) connect your Vibe 500 to the computer using the data cable.
c) push and hold Power (for about 2 seconds) until the “USB” screen appears.

The player should now appear as a regular disk on your computer. You should hear the drive spinning constantly, without "the click of death", mentioned by LambdaCalculus379. Otherwise if there is no any sound or you hear the click of death, you have a hardware problem.

3. To make sure that you don't have a disk errors, you should format the drive (FAT32 only).

4. Create the "SYSTEM" directory on your player.

a) If you want to restore OF, you have to download the JUKEBOX.mi4 file from here:
http://www.rockbox.org/wiki/pub/Main/PackardBellVibe500Port/JUKEBOX.mi4 and copy it to the "SYSTEM" folder on your player.

Sometimes it happens that the file is not copied correctly (often it has a wrong file size = 0) and you see "Please check HDD" message again. In this case you should connect the player in MSC mode and copy the file again, until it will finally run. You may need to check the hdd before this (run "cmd" and then type "chkdsk drive_letter: /f" if you're on Windows).

b) If you want to install Rockbox, you should download the JUKEBOX.mi4 file from here:
http://download.rockbox.org/bootloader/vibe500/jukebox.mi4 and copy it to the SYSTEM folder on your player (basically it is the part of the manual: http://download.rockbox.org/daily/manual/rockbox-vibe500/rockbox-buildch2.html#x4-110002.2.2 - "Installing the bootloader"). At the end you should install the Rockbox - "Installing the firmware" from the above chapter of the manual.

These instructions should always work, unless you have a hardware problem with your player. It's practically impossible to brick the Vibe 500, just like ipods.
Title: Re: vibe 500: "Please Check HDD"
Post by: sorifil on December 15, 2010, 02:06:41 PM
thanks ... now it's back as new! I installed Rockbox and it's really wonderful! congratulations for a job and thanks for the help!