Rockbox Technical Forums

Installation / Removal => Rockbox Utility => Topic started by: iridium on January 15, 2013, 07:48:40 PM

Title: sansa clip plus install problem
Post by: iridium on January 15, 2013, 07:48:40 PM
Hi
I am trying to follow the directions to install Rockbox to my new Sansa Clip Plus but it doesn't seem to install onto the unit after I disconnect from USB ...
Your help appreciated.
Thank you!
Title: Re: sansa clip plus install problem
Post by: saratoga on January 15, 2013, 08:39:33 PM
Usually that means you didn't install the bootloader.
Title: Re: sansa clip plus install problem
Post by: iridium on January 15, 2013, 09:11:10 PM
not sure where to get the bootloader ... I have a .bin file called clppa ... is that the bootloader?
if not, where can I download a bootloader?
thank you
Title: Re: sansa clip plus install problem
Post by: saratoga on January 15, 2013, 09:19:35 PM
Follow the install directions in the manual.
Title: Re: sansa clip plus install problem
Post by: iridium on January 15, 2013, 09:25:29 PM
i tried, that is why i am asking for more info ...
where do I get this bootloader?  is the .bin file not the bootloader?
your help appreciated
Title: Re: sansa clip plus install problem
Post by: saratoga on January 15, 2013, 10:03:28 PM
i tried, that is why i am asking for more info ...

Explain exactly what you did. 
Title: Re: sansa clip plus install problem
Post by: bluebrother on January 16, 2013, 02:56:55 PM
If you use Rockbox Utility for installation (which you should, both because it's the recommended installation method as well as because this forum is for discussing Rockbox Utility related things) you select on the main page what parts of Rockbox you want to install. The first is "Bootloader". You need to install the bootloader once. When installing the bootloader Rockbox Utility tells you what you need to do. If there's anything unclear with those dialog boxes please ask more specifically.
Title: Re: sansa clip plus install problem
Post by: iridium on January 16, 2013, 07:45:54 PM
1   Received new SanDisk Sansa Clip+ 4 GB - brand new, works great with onboard original stuff
2.  Used Sansa Firmware Updater to update onboard firmware to version V01.02.18A –which was verified by going to Clip+ Settings menu
3.  downloaded Rockbox 3.12 utility Download from http://www.rockbox.org/download/ to my Windows XP sp3 Toshiba laptop
4.  downloaded clppa .bin file to my desktop
5.  rockbox 3.12 utility to install stable release for clip+
5a.  Bootloader and Rockbox items both checked
5b. clip+ attached via USB cable – shows as F drive on my computer
5c.  click install on utility, then click ok on bootloader prereq (browsed to desktop clppa .bin file
5d.  utility then went through process and listed
Downloading bootloader file
Download finished (cache used)
Patching firmware
Success Modified Firmware file created
Creating Installation log
Installation log created
Downloading file rockbox-sansaclipplus-3.12.zip
Cached file used
Download finished
Extracting file
Creating installation log
Package installation finished successfully
100%
Clicked on Ok
Disconnected (unplugged Clip+ from laptop USB) – which by the way was showing Connected on Clip+ screen
Unit turned off on own
Unit turned on by me … screen shows song that was on Clip+ before
Clicking home on Clip+ shows no change to SanDisk screen

what am I doing wrong?
your help greatly appreciated!
Title: Re: sansa clip plus install problem
Post by: saratoga on January 16, 2013, 08:14:27 PM
Can you check if the clppa .bin file is still on the root of your player?
Title: Re: sansa clip plus install problem
Post by: iridium on January 16, 2013, 08:16:15 PM
saratoga wrote:
Can you check if the clppa .bin file is still on the root of your player?

my reply - thank you, I would check but don't know how to do that ... please tell me how and I will check
Title: Re: sansa clip plus install problem
Post by: saratoga on January 16, 2013, 08:17:24 PM
saratoga wrote:
Can you check if the clppa .bin file is still on the root of your player?

my reply - thank you, I would check but don't know how to do that ... please tell me how and I will check

I guess you mean you don't know how to check if a file is on the player?  My Computer > Click on the player > see if the file is there.
Title: Re: sansa clip plus install problem
Post by: iridium on January 16, 2013, 08:21:56 PM
yes it is on the F drive
it is listed as DID a .bin file
114 bytes (114 bytes)
Title: Re: sansa clip plus install problem
Post by: saratoga on January 16, 2013, 08:25:38 PM
yes it is on the F drive
it is listed as DID a .bin file
114 bytes (114 bytes)

I was asking about clppa.bin.  Does this mean its not actually there?  You could try installing again, verify that its there, reboot and then verify that its gone. 
Title: Re: sansa clip plus install problem
Post by: iridium on January 16, 2013, 08:30:45 PM
yes DID is (same as) clppa.bin
how do i reboot?
Title: Re: sansa clip plus install problem
Post by: saratoga on January 16, 2013, 08:37:50 PM
yes DID is (same as) clppa.bin

What?  They're different files with tremendously different sizes.

 
how do i reboot?

How the power button.  You shouldn't need to though.

Edit:  I mean once you put the firmware file on and disconnect it should reboot automatically.
Title: Re: sansa clip plus install problem
Post by: iridium on January 16, 2013, 08:48:30 PM
the .bin property for DID says 4.00 KB (4,096 bytes) "size on disk" with a "size" of 114 bytes

I am not sure how to tell if my Plus "rebooted" automatically ...
how can I tell?

How exactly do I reboot manually?
Should l try reboot manually?
Title: Re: sansa clip plus install problem
Post by: saratoga on January 16, 2013, 08:52:14 PM
the .bin property for DID says 4.00 KB (4,096 bytes) "size on disk" with a "size" of 114 bytes

I don't care about that, its not the firmware file, so you don't need it.

I am not sure how to tell if my Plus "rebooted" automatically ...
how can I tell?

It will turn off and then on. 
Title: Re: sansa clip plus install problem
Post by: iridium on January 16, 2013, 08:55:04 PM
thank you for your help so far ... so how do I get Rockbox on my Clip+
the utility list seemed to show everything went well ... ????
still no Rockbox on my Clip+
need help
Title: Re: sansa clip plus install problem
Post by: saratoga on January 16, 2013, 09:02:28 PM
Like I said before, I would try again, and make sure the clipp.bin file is written to the player, then disconnect, and make sure its gone when it reboots. 
Title: Re: sansa clip plus install problem
Post by: iridium on January 16, 2013, 09:19:36 PM
clipp.bin file written to player, disconnected, it is no longer listed on F drive
i do see a DevIcon .fil file and then the folders for Music, etc.
Still no Rockbox on my Clip +
still need help
Title: Re: sansa clip plus install problem
Post by: iridium on January 17, 2013, 06:57:26 PM
thank everyone for their help ...
still unable to install Rockbox ...
I have followed everything I that has been recommended

your help appreciated
i would like to be able to use Rockbox
Title: Re: sansa clip plus install problem
Post by: iridium on January 17, 2013, 08:21:50 PM
I was finally able to install Rockbox ... the problem was I had not selected the proper drive (F) in the File/Configure/Select Device menu of Rockbox utility ... once I selected F drive, Rockbox loaded up on device reboot.

Thanx to everyone for their help.
Title: Re: sansa clip plus install problem
Post by: doowkram on February 08, 2013, 08:42:05 PM
This Helped me so much!  Thank you!

Mark