Rockbox Technical Forums

Third Party => Repairing and Upgrading Rockbox Capable Players => Topic started by: hellokytty on June 27, 2006, 11:35:25 AM

Title: ata error -11
Post by: hellokytty on June 27, 2006, 11:35:25 AM
Hi,

I'm have been using rockbox for more than half a year

without any remarkable errors. But since two days everything goes totally wrong.

I guess it started when a friend of mine (no, it wasn'm me) connected the player with his computer (macintosh). Maybe he didn't disconnect it the right way...

All I get when booting into rockbox now is:

"ATA error: -11
Insert usb cable and press a button"

If I do so it is recognised by the computer but that's all.

Booting into the original fw tells me (oh, how I love it)

0000 folders
0000 tracks
.....

you all know that.

I thought about deinstalling rockbox but...
 
As I now found out the orig fm 1.66 won't let me downgrade or upgrade with a non-patched version of the orig fw.

So this is my problem.

If I let scandisc check the disc all the files are shown again. But another boot with rockbox - and the

0000 folders
0000 tracks

is there again.

Do you think formatting the disc will help ?

Thanks for you ideas !
Title: Re: ata error -11
Post by: Road Runner on June 29, 2006, 06:49:06 AM
If I recall correctly, Ata -11 is a hard disk failure. I suggest you to ask about it on the IRC channel or search it through the wiki.

I've had this problem for time to time. have you opened up your player? could it be a loose h.d connection problem? (btw I don't think it's likely).

formatting / downgrading / anything else won't help. it's a hardware problem. try to run every h.d utility scanning program that there are, other then that, I'm not concentrated enough to be more help :/
Title: Re: ata error -11
Post by: hellokitty on July 02, 2006, 10:00:46 AM
Hi

I did a backup up of my drive and then formattet (fat32). The disk should be empty now. But when I boot the error still appears which suggests that the rockbox bootloader is still active.

I tried up/downgrading with a non-patched version of the original fw. But when I go to GENERAL - FW-UPGRADE and confirm YES it does't start the upgrade. Maybe it's because the 1.66 version doesn't allow downgrading anymore (heard it in the forum).

Also the format-option in the iriver fw does't work. It just says "Can't format".

Can anyone please tell me what I have to care about when I open the player to check the connections ?

Is there any kind of guide ?

Thank you all for further adwise.
Title: Re: ata error -11
Post by: whatboutbob on July 02, 2006, 10:17:32 AM
off the top of my head this is caused by a dodgy hdd connection.  I'm pretty sure -11 is the error i was getting when the usb daughterboard needed resoldering.
Title: Re: ata error -11
Post by: LinusN on July 03, 2006, 04:31:22 AM
-11 menas that master_slave_select() failed in the ATA driver. It is usually a symptom of a hardware failure, most likely a bad connection between the USB daughterboard and the mainboard.
Title: Re: ata error -11
Post by: hellokitty on July 03, 2006, 11:28:41 AM
Hi

thank you all.

So do you think I just have to open the player and reconnect a cable ?
I think I don't have the right tools. Maybe I can give it to a mechanic.

Can you tell which cable has to be checked (colour) ?

Fotos welcome !

Thank you.



Title: Re: ata error -11
Post by: whatboutbob on July 03, 2006, 06:41:31 PM
So do you think I just have to open the player and reconnect a cable ?
I think I don't have the right tools. Maybe I can give it to a mechanic.

Not a cable...no.  If it is what Linus and I suggested it may be, then re-soldering the connections between the usb daughterboard and the mainboard may fix the problem...but one screw-up and your toy is dead, so I wouldn't do it unless you know what you're doing.  There are photos of the iriver pcb in the wiki.
Title: Re: ata error -11
Post by: hellokitty on July 18, 2006, 03:06:00 AM
Hi,

ok now that the wiki is back I found the pictures.

http://www.rockbox.org/twiki/bin/view/Main/IriverInfo

But as I don't really understand the construction maybe you could help me once more.

Could anyone please send me the pictures of the ATA/USB board and mark the places where I should check the soldering ?

Just to be sure I'm working on the right components.

Thank you very much.
Title: Re: ata error -11
Post by: hellokitty on July 18, 2006, 03:07:01 AM
Sorry,

forgot to add my E-Mail:

marcus-viva@gmx.net

Thank you very much.
Title: Re: ata error -11
Post by: LinusN on July 18, 2006, 03:48:14 AM
If you look at the USB daughterboard, the connectors that usually come loose are the two 30-pin connectors named J1 and J2. Either they are loose, or their counterparts on the main board.
Title: Re: ata error -11
Post by: hellokitty on July 18, 2006, 10:53:25 AM
Thank you,

if you say counterparts, do you mean J3 and J4 ?

Just to get everything right!




Title: Re: ata error -11
Post by: hellokitty on July 20, 2006, 01:57:31 AM
did I get it right ?
Title: Re: ata error -11
Post by: LinusN on July 20, 2006, 05:33:21 AM
Yes you are correct.
Title: Re: ata error -11
Post by: Tralam on July 22, 2006, 12:41:31 AM
I got this error when I turned on my h120 without a hard drive. could it be that the drive just slipped off the connector?


edit:
If I let scandisc check the disc all the files are shown again.

oh nevermind, probably not.


Title: Re: ata error -11
Post by: hellokitty on July 22, 2006, 09:11:27 AM
Thanks anyway !

OK. Now I bought a T5 screwdriver and opened the player (very carefully, of course).

Unfortunately I found the daughterboard and motherboard being soldered on 4 places (Two times each, just "above" the two screws holding them together). So I couldn't separate the boards to check the soldering.

I didn't know what to do next.

Shall I open these four solderings, check the called areas (J1 - J4) and then start the resoldering? (Do these solderings just keep the two boards together, or do they also conduct energy?).

Is there a way of preventing tin-solder from running across the tiny connections on the boards?

I asked some electricians but they all only told me to send my player back to Iriver Europe. So I guess I'll have to do it myself.

Thank you.
Title: Re: ata error -11
Post by: XavierGr on July 22, 2006, 09:20:22 AM
Now that the unit is open, try to resit the HD fist and while the player is open turn the it on to see if it will start without problems.

Sometimes resitting the HD will make the trick.
If not try to resolder those parts that Linus said. (though I don't know what to say if you can't reach those joints)
Title: Re: ata error -11
Post by: hellokitty on July 22, 2006, 09:29:40 AM
I found this at misticriver:

by jhebert:

"I pulled the entire mainboard out (still connected, just opened up), shot it up with some contact cleaner (DeOxit, the best stuff you can buy, a broadcast engineer once told me) and tried rebooting while gently pressing the USB daughterboard and mainboard together, and viola! It worked! It booted! My baby is *alive*!

So now I face the task of desoldering the whole USB daughterboard (looks like 4 pads and posts, not the tiny multi-pin USB jack itself I originally looked at), shooting a little DeOxit inside the contacts between the two boards, then soldering it back together."

I think he's just talking about my problem.

He wrote nothing new since may this year - so I guess it works for him.

I guess I'll try it that way - fingers crossed !
Title: Re: ata error -11 - solved ? looks like
Post by: hellokitty on July 23, 2006, 08:42:10 AM
Problem solved ! (at least I hope so)

After trying to desolve the two boards for half an hour (my equipment is not quite good...) I decided to arise pressure on the connections instead. So i put paper in the void between the boards an the player's casing. Finally I had problems to close the player again *g*.

But it worked.
 
Now it starts again without any trouble.

Thank you all for your help !
Title: Re: ata error -11
Post by: mll on January 31, 2010, 05:22:01 AM
(sorry for resurecting an old thread, but a search on ata error -11 shows that this is the most documented one)


If you look at the USB daughterboard, the connectors that usually come loose are the two 30-pin connectors named J1 and J2. Either they are loose, or their counterparts on the main board.


sorry, but I only found a J1 near the earphones socket. I'm quite new to boards and electronics, but I guess I could check if a onnection is loose or not. so if someone can point me to these J1 J2 J3 and J4 I'd be very grateful

(but wait - we do talk about an H3x0, right ?)
Title: Re: ata error -11
Post by: Multiplex on January 31, 2010, 06:19:50 AM
(but wait - we do talk about an H3x0, right ?)
No - this thread is about the H100 iRiver player.

From what I remember the H300 does not have a separate little board for the USB/Hard disk.

Maybe just unplugging and re-connecting the HDD to the connector a the other end of the board may help.
Title: Re: ata error -11
Post by: mll on January 31, 2010, 07:06:47 AM
(but wait - we do talk about an H3x0, right ?)
No - this thread is about the H100 iRiver player.

From what I remember the H300 does not have a separate little board for the USB/Hard disk.
OK, thanks for the clarification. And indeed I couldn't see any daughterboard.

Maybe just unplugging and re-connecting the HDD to the connector a the other end of the board may help.
Did that plenty of times, that didn't help. Bought another HD, same problem. I guess something's fried within the motherboard. :((
Title: Re: ata error -11
Post by: Multiplex on January 31, 2010, 10:30:50 AM
It might be worth making sure that the connector JP4 is making good contact by re-seating it. It's a flexi connector as can be seen on the picture of H300 board from the Wiki; http://www.lostlogicx.com/images/pics/iriver/p2070014.jpg
Title: Re: ata error -11
Post by: mll on January 31, 2010, 11:13:39 AM
It might be worth making sure that the connector JP4 is making good contact by re-seating it.

well, it's as seated as possible ; re-seating it is not an option as the whole stuff is stuck in place thanks to a metal bar soldered on its both ends.

(and thanks for taking care of my case :) )
Title: iRivers H340 ata error -11
Post by: Pokemon_v on March 17, 2012, 10:32:44 AM
Hello.
Sorry for my english  :)

I bought H340 with 60Gb HDD.
Then I bought adapter 1.8" IDE to CF, bought Compact Flash 64 Gb SiliconPower
I carefully took off HDD, and installed Adapter.
After power on I saw text on display "Ata error: -11. Insert USB cable and press a button."
I again installed HDD, but text was the same.
I tried start player with iRiver firmware, but it saw no files. I can't format HDD from default firmware.

Computer (under Windows 7) doesn't see the player  :'(

P.S. I hear sound of HDD on start. It is spinning. And I also tried working HDD from 320 iRiver but text is the same when Rockbox is loading.