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Support and General Use => Hardware => Topic started by: mr.pi on March 08, 2007, 07:18:33 AM

Title: Gigabeat dock is not recognized by winxp
Post by: mr.pi on March 08, 2007, 07:18:33 AM
hello rockboxer

i own a gigabeat f40 and if i connect the device only with the usb cable - it works.
but if i connect the dock with an usb cable, power on the gigabeat and put them into the cradle - it doesn't work. do i need a dock driver? where can i get the driver?

thanks for support

the pi
Title: Re: Gigabeat dock is not recognized by winxp
Post by: rosco_pc on March 08, 2007, 07:38:24 AM
Hi,

The dock is not supported yet.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: Nate! on March 08, 2007, 08:41:47 AM
rosco_pc said:
Quote
The dock is not supported yet.

This is not entirely true.  The Gigabeat cradle has been supported since 20070212.

Mr.pi what build/bootloader are you using?  Do you have the AC adapter plugged into the cradle also?  I can't really help if it's something else other than updating the firmware and bootloader.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: rosco_pc on March 08, 2007, 09:42:12 AM
I stand corrected, did not know that  :P

But I just tried it out under Linux and although the GB is recognized it is not being automounted.
Mhh notice now that it is also not automounted anymore when connected with cable only (which used to work). So I'll try and find out what is going on will report back.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: roolku on March 08, 2007, 10:59:18 AM
The dock works fine here in three aspects:

1) charging
2) lineout
3) USB

For the latter two you need to use the switch on the right hand side to select.

I do not think you need a driver, but I might be wrong and still use the one that gigabeat room installed unknowingly.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: Mad Cow on March 08, 2007, 11:57:14 AM
I think the dock is recognized as a sort of USB hub, because windows makes the "USB device connected" sound when I connect it sometimes. That could be a problem because windows might automatically install the wrong drivers for it.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: misterpink on March 08, 2007, 01:19:23 PM
I hate to make the obvious point, but sometimes it's the simplest thing - did you check the switch on the side? I've not had any problems at all since starting to use the dock.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: scubacoles on March 08, 2007, 08:46:12 PM
I can confirm too that the dock works for transferring files in Rockbox...
Title: Re: Gigabeat dock is not recognized by winxp
Post by: markun on March 09, 2007, 06:59:10 AM
I think the dock is recognized as a sort of USB hub

You are right, the dock has a 4 port USB hub inside.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: vancouverrob on March 16, 2007, 01:18:01 AM
Having used Rockbox quite successfully for the past 2 months now on my Gigabeat F10, I thought to myself, "Hey, let's see if the player will look pretty charging in that dock that it came with."

Big Mistake.

I docked the player while on, and hooked up the USB. Seemed ok thus far. I then attached the power cord, XP told me that it "found and installed the driver for the new device", and now my player is hooped!

It will start when Power On is held. Hooray for small miracles. However, it will not boot up, [SYSTEM ERROR 00000010 without the hard drive attached, and SYSTEM ERROR 00020090 with it attached]. What's worse, when I do the gigabeat surgery routine (which worked before when I was installing Rockbox), it won't recognize the hard drive when I plug it back onto the player. Not through Explorer, or My Computer (with refreshing), or anything. It said "E: is corrupt and not readable" in Explorer before, and the "Safely Remove Hardware" program seemed to see that it was a Toshiba hard drive, but now it doesn't even do that anymore.

I can hear that little hard drive spinning, though... Please, somebody help me save it!!

Vexed in Vancouver
Title: Re: Gigabeat dock is not recognized by winxp
Post by: mr.pi on May 09, 2007, 01:50:03 PM
hello again,

still the usb cable is working (gigabeat->cable->usb-port) but no cradle support for me. the image you can see is in german and says "unknown device". is there a special driver for the dock?

(http://img402.imageshack.us/img402/4416/capturecb4.png)

if i plug in the cradle something is recognized but then device manager says unknown device.

solutions?

thanks in advance says

mr. pi
Title: Re: Gigabeat dock is not recognized by winxp
Post by: markun on May 10, 2007, 12:19:56 PM
Is your "USB-Massenspeichergeraet" something else than the Gigabeat?

What is the position of the USB/line-out switch on the cradle? It should be set to USB for USB mode.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: mr.pi on May 10, 2007, 02:17:59 PM
hi markun,

the switch is set to usb and the device came up i pluged in the dock with the gigabeat in

so far

the pi
Title: Re: Gigabeat dock is not recognized by winxp
Post by: BdN3504 on November 01, 2007, 07:34:42 AM
I think the dock is recognized as a sort of USB hub

You are right, the dock has a 4 port USB hub inside.

Is the hub supported now (r15390)? Is there a thread, where this is disussed? I'd love to use that USB - connector on the side of the cradle...
Title: Re: Gigabeat dock is not recognized by winxp
Post by: scharkalvin on November 01, 2007, 08:01:42 AM
Since the pinout for the Gigabeat docking connector shows separate wires for the usb 2.0 connection and the line out it does not make sense to me why the dock has a switch on it to select between the two functions.  The fact that the dock is a hub might factor into this, but note that the dock has TWO usb connectors though one is a 1.1 master (and the docking connector does have two usb interfaces one master 1.1 and one slave 2.0) and the other a 2.0 slave.  Rockbox doesn't use the 1.1 master which I gather was intended to enable digital camera to gigabeat transfers.

I've had half an idea to open up my dock and maybe re-wire it so that the internal hub isn't used and the usb "B" connector goes direct to the dock 2.0 lines,  the charger input goes to the dock power lines, and the line out goes to the 1/8" phono jack.  Would this allow use of all connections at the same time?

Perhaps the reason for the line out / usb switch was to allow having all the connections plugged at the same time, but to disconnect the usb from the gigabeat because the unit won't play while plugged into the usb connection?  In this case the above surgery might not be needed (but then what's the internal hub for?)
Title: Re: Gigabeat dock is not recognized by winxp
Post by: roolku on November 01, 2007, 09:23:48 AM
Rockbox doesn't use the 1.1 master which I gather was intended to enable digital camera to gigabeat transfers.

The japanese version comes with a wireless usb-stick that plugs into this connector. I am not aware of any other use with the original firmware.

Perhaps the reason for the line out / usb switch was to allow having all the connections plugged at the same time, but to disconnect the usb from the gigabeat because the unit won't play while plugged into the usb connection?

Yes
Title: Re: Gigabeat dock is not recognized by winxp
Post by: scharkalvin on November 01, 2007, 12:37:43 PM
Quote
The japanese version comes with a wireless usb-stick that plugs into this connector. I am not aware of any other use with the original firmware.
The US users manual shows how to connect a digital camera to the other usb port to download pictures from the camera for viewing on the gigabeat player.  It may only work with certain brands of digital cameras.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: BdN3504 on November 05, 2007, 09:34:48 AM
My Question is: Is there a way for that usb connection only to work as a supplementary connection? i.e. i have my f40 plugged into the cradle, it is recognized by my pc i can access it and now i want to plugin my second device, say an external harddrive, and have that recognized, too. I am not looking for any OTG capabilities, I don't want the f40 to interact with any other device, just that this usb jack acts as connector... Is that Possible?
Title: Re: Gigabeat dock is not recognized by winxp
Post by: Chronon on November 05, 2007, 01:48:15 PM
You'd have to re-wire your dock.  Currently that port connects to the Gigabeat's USB port (i.e. the Gigabeat is host).  But it seems that if the jack was wired up appropriately that you could have access to one of the unused ports in the 4-port USB hub that markun mentioned.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: BdN3504 on November 08, 2007, 05:03:51 PM
(...) if the jack was wired up appropriately that you could have access to one of the unused ports in the 4-port USB hub that markun mentioned.

Is there a possibilty for someone to create something like a manual to do this, or shall i start a new thread to gather some information on this? Because with my technical understanding (very low), i'm not able to extract the appropriate info on how to rewire the dock from the post that markun made...
Title: Re: Gigabeat dock is not recognized by winxp
Post by: Chronon on November 08, 2007, 05:44:30 PM
You're certainly welcome to start a wiki page on this project.  I browsed through the Gigabeat related pages and found my way to this data sheet for the USB hub present in the cradle:
CY7C65640A -- TetraHubâ„¢ High-Speed USB Hub Controller (http://download.cypress.com.edgesuite.net/design_resources/datasheets/contents/cy7c65640a_8.pdf).  Page 7 gives the pin assignments for the other downstream ports.  Page 15 gives a schematic for how to wire the connections to a USB jack.  
Title: Re: Gigabeat dock is not recognized by winxp
Post by: psycho_maniac on December 19, 2008, 01:47:25 AM
so you can have the dock plugged into your computer and also have your gigabeat plugged in and transfer your files to it? i connected mine and it said i needed a driver.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: burkjavier on December 22, 2008, 01:14:24 PM
I can't speak for XP, but I never had an issue transferring files with dock, while using Linux.  I used the dock most of the time, when my F40 was at my desk.  I never tried the USB port.
Title: Re: Gigabeat dock is not recognized by winxp
Post by: Chronon on December 22, 2008, 02:38:42 PM
psycho_maniac: We were discussing the idea of gaining access to the unused USB ports in the TetraHub that's in the cradle.  You would have to make your own custom dock and wire a new jack to get access to a usable port.  This would simply give a way to plug an extra USB device into your computer.