In your second post you actually said that the hold button is on, and that you shall try the menu button. You didn't clarify that you would be trying that without hold.
The other thing is that some people assume that the hold button is controlled by the software, in which case with hold on, one could still have holding menu allow you to insert USB, without having the menu-press do any thing else other than that (which would still fall safely within the bounds of 'hold' at least in my mind.) Of course, the iPod's hold is a hardware function to my understanding, but not everyone's aware of that limitation.
So while you can be offended if you'd like, none was meant as it's entirely reasonable for me to have assumed you had hold set, and it could've been entirely reasonable for you to think it was okay for hold to be set.